Teams at Foundant Technologies

Leads Foundant’s proposal and capture function, managing proposal professionals, owning end-to-end bid responses, and improving opportunity qualification and submission quality. The role establishes procurement sourcing and go/no-go processes, coordinates cross-functional contributors, modernizes workflows with AI, measures performance, and develops scalable team capacity. It also requires strong writing, public-sector procurement expertise, deadline management, and coaching across remote teams.

Own complex technical support escalations for SmartSimple, serving as the bridge between Support and Engineering. Reproduce issues, analyze logs and configurations, document root causes, create prioritized Jira tickets, and track fixes through deployment and client confirmation. Use SQL, APIs, monitoring tools, and browser diagnostics to resolve issues. Identify recurring defects, maintain known issues and knowledge resources, improve escalation quality, and mentor support staff.

Own product positioning, go-to-market launches, sales enablement, competitor analysis, and client expansion campaigns across a complex B2B SaaS portfolio. Develop messaging and content, partner with Product, Sales, Client Success, and Demand Generation, and measure campaign performance to increase upgrades, expansions, renewals, and revenue.