Teams at Global Facility Management & Construction, LLC

Lead buildout of the sales organization: configure CRM, define pipeline and outreach cadences, create sales playbook and market collateral, hire and manage sales reps, set quotas and territories, run pipeline reviews, and support deal closures and handoffs to customer success.

Support project managers through all project phases by managing tasks, procuring subcontractor bids, coordinating schedules with contractors/landlords/clients, documenting status in GEMS, submitting change orders and invoices, and attending mold remediation and client software training.

Manage daily work order follow-ups and ticket dispatch; coordinate with vendors and clients via phone and email; confirm service completions, close tickets, escalate issues, and support team operations. Handle high call/email volume, use Excel/Outlook and third-party portals, meet time-management goals, and assist across teams as needed.