What's the Company Culture Like at Grow Therapy?

There’s an instinct in every person at Grow Therapy to celebrate their teammates, and it’s clear that we all understand how much stronger we are and how much further we can go together.

What stuck out to you the most about Grow Therapy’s culture during the hiring process, and what was it specifically that convinced you to join?

What stood out to me most during the hiring process was Grow’s mission and the clear dedication to that mission from every person I met. Each interviewer spoke authentically about making mental health care more affordable and accessible, and it was evident that this purpose drives the work across the organization. That alignment of values in their daily actions was the most significant factor in my decision to join Grow. I was inspired by how deeply the team believes in the impact we’re creating and how committed they are to supporting providers and clients. From the very beginning, it was clear that Grow is a place where mission-driven work is not just stated, but truly lived.

How does the company culture encourage peers to connect with each other either virtually, in person or both?

Grow’s culture is intentionally designed to help employees build meaningful connections, both in the remote environment and in person. During my time at Grow, I’ve really valued the opportunities to meet peers through companywide events, team offsites and on-site gatherings. The organization prioritizes dedicated time for teams to come together in person, fostering deeper collaboration and relationship-building while still maintaining the flexibility of a remote-friendly environment.

Virtually, employees stay connected through cross-functional meetings, virtual social events and interest-based groups that build community across locations and time zones. Together, these initiatives ensure that no matter where employees are based, they feel supported, included and connected to their colleagues.

What opportunities are available for employees to level up their careers?

Grow offers a variety of opportunities for employees to develop their skills and advance their careers. From an annual stipend dedicated to your development to opportunities to stretch yourself, Grow continues to build and offer programs to support employee development. Leaders are actively engaged in coaching and supporting their teams, creating an environment where feedback and growth are part of everyday work. We recently launched a formal mentorship program that connects employees with experienced colleagues who can guide their professional development. In addition, our quarterly feedback cycle ensures that employees stay aligned with their goals and have regular touchpoints to discuss progress, career pathways and skill-building opportunities. Together, these resources create a strong foundation for continuous learning, growth and career advancement across the organization.

What would you tell someone considering applying to your company?

Come in knowing that the autonomy here is real, but so is the expectation that you’ll use it. This is a place where you can identify a problem, build the solution and see the impact. That has allowed me to grow as a professional and take on new things I’ve never done before. I’ve built tools that now automate thousands of weekly transactions that used to be done manually. Nobody handed me a project plan and that’s what made it exciting. The support was there when I needed it, but so was the space to figure things out on my own. One thing I wish someone had told me: Different teams move at different speeds and set different priorities and learning to work across that through influence rather than hierarchy is a skill you’ll need. If that sounds energizing, you’ll thrive.

What surprised you after joining?

I came in braced for the kind of speed that startups often pride themselves on. While it’s true that we’re executing at a rapid pace, what surprised me was that there’s genuine room for thoughtful conversations even when things are moving fast. Decisions get revisited, concerns get heard and there is a real openness at every level of the organization. On my first day, people across the company reached out personally to welcome me. Not automated onboarding notes, just real people, genuinely excited to work together.

What makes your culture motivating?

Honestly, it’s the people. I manage a function that supports about 100 agents serving clients and providers in some of their hardest moments. The people I work alongside actually care about getting it right. They believe in the mission and they show up for each other because of it. Knowing that my team’s work is meaningful is not something I take lightly. Our work directly supports individuals getting the mental health services that they need.