Jobs at HighlightTA

Lead full-cycle technical recruitment for scaling SaaS companies, partnering with engineering and product leaders. Source passive candidates, manage assessments and structured interviews, support non-technical hires, operate in Slack workflows, use AI tools and data-driven metrics, deliver market insights, and provide outplacement support for laid-off employees.

Full-cycle accounting ownership including journal entries, reconciliations, month-end close, financial statement preparation, account variance analysis, audit support, GAAP compliance, and process improvements while collaborating with FP&A, Billing, and HR.

Lead strategy and architecture for GTM and finance systems (Salesforce, NetSuite, Data360/Snowflake, Agentforce). Manage a Salesforce admin, design and operate autonomous Agentforce agents, ensure data governance and a unified customer profile, oversee API integrations and migrations, and build testing and release processes to maintain system integrity and compliance.

Lead the cross-functional Factory in a Box transformation program from initiation to implementation. Maintain integrated roadmaps, manage dependencies, vendors, budgets, risks, governance, and executive reporting. Coordinate workstreams across engineering, software, cloud, supply chain, marketing, legal, and operational readiness to ensure repeatable, multi-site manufacturing deployment.

Manage a portfolio of enterprise clients as a trusted advisor to drive adoption, retention, renewals, upsells, and strategic account planning. Develop success strategies, monitor customer health, deliver business reviews, provide data-driven insights, advocate for customers, collaborate cross-functionally, and mentor junior team members.

Design and implement data models, pipelines, and ML systems to power AI agents and analytics. Build, deploy, and monitor machine learning models at scale, integrate Snowflake/AWS and Salesforce Data Cloud, and deliver production-ready data products and views to stakeholders.

Lead product strategy and roadmap; define and prioritize requirements and user stories; conduct market and competitive research; drive product development from concept to launch; track product metrics and profitability; collaborate with engineering, design, marketing, sales and customer success; write user stories, participate in scrum, and mentor junior team members.

Qualify inbound marketing leads and proactively prospect nonprofits via phone, email, and social to build pipeline. Schedule discovery calls, re-engage past prospects, record activity in Salesforce Lightning, and collaborate with sales and marketing to improve lead quality and advance within the sales organization.

Manage strategic customer relationships across the full lifecycle: onboarding, renewals, growth, and churn prevention. Conduct business reviews, resolve escalations, collaborate cross-functionally, identify upsell opportunities, track interactions in HubSpot, and meet performance metrics to increase B2B revenue and customer satisfaction.

Lead Zipline's core product team to define and execute the 12–18 month roadmap, grow and mentor product managers, align strategy across Engineering and Design, and embed AI-first thinking into frontline workflows. Own customer-facing storytelling, drive outcome-focused prioritization, remove cross-functional blockers, and ensure roadmap delivery creates measurable revenue and customer impact.