Jobs at Hightouch

Lead an engineering team building an Agentic Marketing Platform: roadmap and deliver major features, improve execution velocity and reliability, recruit and grow engineers, and build systems for content generation (foundation models), context management, insights, and orchestration with ad and lifecycle platforms.

Lead and grow the Customer Studio engineering team to deliver major product features, improve execution pace, hiring, reliability, and incident management. Drive data-warehouse performance optimizations, real-time audience syncing (CDC), analytics/experimentation, and integrate generative AI to improve user workflows while mentoring engineers and collaborating on roadmap and recruiting.

Lead development of AI-assisted engineering tooling and infrastructure so agents can autonomously run in cloud dev environments, access CI/CD and internal systems, execute tests, and improve developer productivity through integrations, documentation, and enablement.

Lead RevOps initiatives: own pipeline and funnel analysis, forecasting, territory and coverage management, and build scalable reporting and systems. Partner across GTM (marketing, finance, pre-/post-sales) to surface insights, drive operational changes, and iterate quickly on processes to improve sales performance.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

The Growth Marketer will manage lead conversion processes, oversee email marketing and nurture operations, and utilize AI systems to optimize campaigns and conversion rates, while collaborating closely with sales and marketing teams for effective execution and follow-up.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

The Senior Copywriter will write and edit copy for various marketing channels, maintain brand voice, collaborate with design and video, and support marketing team launches. This role requires exceptional writing skills and conceptual thinking to enhance Hightouch's marketing presence.

We are seeking a product-minded backend engineer to work on our Customer Studio product, focusing on data performance, analytics, audience syncing, and generative AI. The role requires strong architecture, scalability considerations, and product engagement.

Lead the Streaming Systems team, building high-throughput, low-latency infrastructure for real-time computation on billions of events. Mentor engineers and solve complex scaling challenges directly affecting marketing AI products.

The role involves developing tools for enterprises to manage Hightouch deployments, focusing on access control, change management, and data warehouse performance.

The Software Engineer will work on high-throughput streaming systems, scaling infrastructure to manage billions of events, ensuring low-latency and high performance while delivering projects from start to finish with significant ownership.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

Join Hightouch as a front-end focused full stack engineer, building user-friendly interfaces and collaborating with teams to enhance customer engagement through data.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

The Forward Deployed Marketing Data Scientist will work with AI customers and engineering teams to optimize AI-driven marketing campaigns through data analysis, diagnostics, and communication of insights to stakeholders.

The Solutions Engineer will engage with customers to solve their data strategy problems, working closely with sales and internal teams to provide tailored solutions.

As a Brand Designer, you will shape the Hightouch brand through various projects, collaborating with teams to create impactful visual assets that drive marketing success.

The Implementation Manager oversees customer onboarding, implements technical solutions, optimizes processes, and collaborates with clients and internal teams to ensure successful integrations.