Jobs at Hightouch

Develop experimental AI techniques for agentic marketing applications, especially image and video generation. Build proofs of concept, autonomous evaluation and improvement systems, realistic AI-generated video, and brand-aligned creative generation workflows. The role requires strong quantitative and probabilistic thinking, backend architecture skills, creativity with LLM applications, and product intuition.

Build and manage high-value enterprise account pipelines through outbound prospecting and land-and-expand strategies. Conduct discovery calls, understand customer needs, and deliver tailored technology solutions that produce measurable business outcomes. Collaborate with Sales, Marketing, and Product teams, consistently meet or exceed sales targets and KPIs, maintain strong client relationships, communicate effectively, and adapt quickly in a fast-paced startup environment.

Develops value frameworks, use-case libraries, buyer narratives, release positioning, capability boundaries, and product readiness standards. Partners cross-functionally with Product, Product Marketing, Sales, Solutions Engineering, and field leadership to translate technical product capabilities into defensible customer outcomes, qualification paths, business cases, and seller enablement. Requires substantial experience in positioning technical products and familiarity with MEDDPICC.

This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Partner-focused sales role owning Snowflake partnership day-to-day: source partner-sourced pipeline, co-sell with Snowflake AEs, run joint meetings and events, enable partners, attend in-person Snowflake events (2-3 heavy travel months/year), and maintain frequent partner cadences to accelerate deals and expansion.

Own Hightouch’s competitive intelligence program, including competitor research, positioning, battlecards, comparison frameworks, sales enablement, and market insights. Partner with Product Marketing, Sales, and Product Management on launches, campaigns, roadmap input, and deal support. Create website messaging, case studies, objection-handling content, and customer-focused narratives. Represent Hightouch at events, customer engagements, and webinars while establishing a competitive program from scratch.

Own GTM revenue economics and forecasting: build capacity/productivity and pipeline-to-ARR models, analyze GTM unit economics (CAC, LTV, payback), partner with CRO/RevOps/Marketing, support pricing/packaging, and prepare board-level GTM analysis and scenario modeling to guide growth investments.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.

Own growth marketing for Ad Studio: launch and optimize paid channels (LinkedIn, Meta, Google), create lead magnets, run webinars, build funnel reporting (CPL, conversion, pipeline), and iterate like a founder to drive pipeline and revenue for a B2B SaaS AI product.

We are seeking a product-minded backend engineer to work on our Customer Studio product, focusing on data performance, analytics, audience syncing, and generative AI. The role requires strong architecture, scalability considerations, and product engagement.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

Join Hightouch as a front-end focused full stack engineer, building user-friendly interfaces and collaborating with teams to enhance customer engagement through data.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

The Forward Deployed Marketing Data Scientist will work with AI customers and engineering teams to optimize AI-driven marketing campaigns through data analysis, diagnostics, and communication of insights to stakeholders.

Lead the Streaming Systems team, building high-throughput, low-latency infrastructure for real-time computation on billions of events. Mentor engineers and solve complex scaling challenges directly affecting marketing AI products.

The role involves developing tools for enterprises to manage Hightouch deployments, focusing on access control, change management, and data warehouse performance.

The Implementation Manager oversees customer onboarding, implements technical solutions, optimizes processes, and collaborates with clients and internal teams to ensure successful integrations.

The Web Engineer will lead the development and maintenance of Hightouch's marketing website, collaborating with design and marketing teams to create exceptional user experiences and engaging animations.