Teams at Hightouch

Own and grow strategic relationships with agency holding companies, independent agencies, and major advertising platforms. Develop account plans, advise executive stakeholders, negotiate commercial agreements, co-sell into enterprise accounts, deliver business reviews, and coordinate cross-functional go-to-market programs. The role manages partner performance, identifies expansion opportunities, and represents Hightouch as a thought leader in agentic marketing.

Own Hightouch’s core marketing product portfolio, including audiences, analytics, experimentation, trait building, and orchestration. Set product vision and priorities, lead 0-to-1 innovation, improve adoption, and drive revenue outcomes. The role requires close collaboration with Engineering, Design, executives, customers, and go-to-market teams. This senior, hands-on product leadership position involves managing multiple workstreams, validating market needs, defining MVPs, and presenting product strategy and customer insights.

Leads and scales a team of Technical Architects serving enterprise customers. Oversees customer onboarding, success, retention, expansion, technical escalations, implementation standards, and customer health metrics. Partners with Sales, Product, Marketing, and Engineering to improve adoption, prioritize customer-driven enhancements, and develop go-to-market strategies. Combines people leadership, technical expertise, coaching, and cross-functional program execution to deliver strong customer outcomes.