Teams at Holt Renfrew

Develops customer relationships, delivers exceptional service, achieves sales targets, builds a loyal client base, and promotes luxury jewellery and watches. Responsibilities include client outreach, product and fashion knowledge, visual merchandising, floor recovery, price changes, customer issue resolution, and compliance with health, safety, privacy, and cybersecurity policies. The role requires commission-based luxury retail sales experience, strong clienteling skills, flexible availability, and consistent quota achievement.

Build and maintain luxury customer relationships, achieve personal and brand sales targets, grow a loyal client base, provide expert product knowledge, support visual merchandising and events, communicate with clients, resolve service issues, and collaborate with store management and vendors. The role requires flexible scheduling, bilingual French and English communication, and at least two years of commission-based sales experience.