Jobs at Hopper

Own the realtime voice channel end to end, including telephony integrations, streaming speech pipelines, model orchestration, and latency optimization. Build full-stack features with React, TypeScript, Scala, Python, and GCP; design scalable multi-tenant systems; implement safety and compliance controls; maintain observability, incident response, and SLA performance; and mentor engineers through architecture and code reviews.

Lead the pricing intelligence, supplier performance, and financial reconciliation for travel segments, utilizing AI and model-driven systems.

The Principal Product Manager will define and manage the HTS API Marketplace, coordinating with capability teams and ensuring the technical and commercial aspects of the product are met. The role involves rapid prototyping, working with AI tools, and establishing go-to-market strategies to build a revenue-generating platform.

Lead the end-to-end customer-facing conversational agent across chat and voice. Own roadmap, conversation design, partner integrations, and interface UX. Drive daily design in Figma, build prototypes with AI coding tools, define quality metrics (resolution, containment, escalation), and iterate from production data while coordinating GTM and partner teams.