Teams at Instructure

Manage multiple software implementations across Canada, serving as a trusted customer advisor and coordinating scope, objectives, technical requirements, project plans, milestones, risks, and delivery. Collaborate with customer success and engineering teams on XML overlays and guide customers through SSO, API, and XML integrations. Maintain Salesforce records, manage expectations, and deliver implementations in English and Canadian French.

Senior leader responsible for shaping and scaling Instructure's partner ecosystem and channel programs to drive revenue. Builds and manages reseller, integration, ISV, and strategic technology partnerships, aligns cross-functional GTM plans, forecasts bookings, and manages budgets. Measures partner performance, expands government and consortia relationships, and discovers alternative revenue models.