Jobs at Intact (intactfc.com)

Manage the Personal Lines pricing systems team to ensure the rating engine supports profitable growth. Translate pricing and underwriting requirements into system implementations, maintain rating accuracy and governance, lead testing and controls, coordinate cross-functional delivery, and mentor team members while driving process improvements and strategic initiatives.

Assess accident benefit claims by interpreting policy wording, investigating and documenting medical/employment information, communicating with customers, lawyers and insurers, ensuring legislative compliance, and recommending process improvements.

Provide independent insurance defence counsel across courts and tribunals, managing cases from pleadings through trials, motions, discoveries, mediations and arbitration. Draft legal documents and opinions, present legal education to claims, liaise with claims adjusters, and use AI and legal tech tools within established ethical guardrails to optimize case work.

Provide independent insurance defence litigation from intake through trial; prepare and conduct motions, discoveries, mediations, arbitrations and trials; draft pleadings, affidavits, opinions and memoranda; present legal education to claims; maintain claims/adjuster relationships; use AI tools under ethical guardrails; appear before provincial and appellate courts and administrative tribunals.

Provide national technical surety underwriting expertise, develop and implement underwriting strategies, monitor portfolios, approve special acceptances, support regional teams, improve underwriting systems, conduct training, and represent NSU in audits and client visits to support profitable growth in contract and commercial surety.

Handle complex multi-line specialty claims (E&O, D&O, Crime, Cyber) from assessment through resolution. Determine coverage and reserves, retain counsel, negotiate settlements, attend conferences/trials, mentor regional handlers, train colleagues, collaborate with underwriting, monitor KPIs, control loss development and expenses, and support continuous improvement.

Lead and deliver process improvement projects for Claims, analyze operations and data, map current/future-state processes, design and implement solutions, facilitate workshops, track KPIs, develop reports and tools (Power BI/Excel), and drive change management and stakeholder alignment.

Provide administrative and document-management support to lawyers in insurance defence litigation: scheduling, pleadings, trial binders, electronic filing, diary management, client communications, proofreading, and team assistance.

The Claims Consultant, Surety oversees and handles complex surety bond claims, manages stakeholder relationships, and provides coaching and strategic guidance within a collaborative team environment.

Lead actuarial analyses and strategic projects (ratemaking, reserving, reinsurance, corporate planning, data science). Solve complex problems, improve processes, coach team members, communicate findings to stakeholders, and make actionable recommendations within timelines.

Lead and execute actuarial projects (ratemaking, reserving, reinsurance, corporate planning, data science). Coach and train analysts, provide technical and peer reviews, contribute to business strategy, and work autonomously on large-scale, strategic initiatives.

The role involves enhancing pricing sophistication, delivering actuarial support, improving processes, resolving complex problems, and guiding team efforts in pricing analysis.

Lead and develop a national B2B marketing and communications function focused on brokers and commercial lines growth. Manage and coach a cross-Canada team, design and execute annual marketing and communications plans, produce insights-driven content, influence strategy, drive digital adoption, and collaborate across a matrixed organization to achieve business objectives.