Jobs at Intact (intactfc.com)

Manage accident benefits claims by interpreting policy coverage, investigating claimant circumstances, evaluating entitlements, communicating with customers and stakeholders, documenting cases, ensuring legislative compliance, and recommending process improvements. The role requires claims-adjusting experience, medical terminology knowledge, strong communication and organization skills, compassionate customer interactions, and eligibility to work in Canada.

Supports internal and external communications projects, develops communication strategies, drafts and edits content, creates presentations and visual materials, organizes events, conducts surveys, and prepares reports. The role also contributes to marketing campaigns, broker incentive programs, partnership initiatives, and corporate social responsibility activities across Canada.

Leads strategic communications for the Claims organization, translating business priorities into communication plans and advising executives and senior leaders. Manages, coaches, and develops team members; oversees writing, editing, and content distribution; builds measurement and feedback processes; aligns stakeholders; and drives continuous improvement and inclusive communication practices.

Manages Specialty Lines corporate underwriting by driving underwriting excellence, portfolio governance, product governance and development, large-loss reviews, employee performance, and strategic projects. Collaborates across the organization to execute initiatives, communicates corporate updates, supports audits and authority frameworks, and strengthens commercial and specialty insurance practices.

Support energy insurance product development, underwriting guidelines, referral processes, portfolio governance, profitability analysis, market intelligence, pricing and risk-assessment research, and technical underwriting audits. The role also communicates underwriting and product changes, provides training, and builds relationships with brokers, customers, distribution teams, and internal stakeholders to identify growth and profitability opportunities.

Lead actuarial analyses and strategic projects (ratemaking, reserving, reinsurance, corporate planning, data science). Solve complex problems, improve processes, coach team members, communicate findings to stakeholders, and make actionable recommendations within timelines.

Lead and execute actuarial projects (ratemaking, reserving, reinsurance, corporate planning, data science). Coach and train analysts, provide technical and peer reviews, contribute to business strategy, and work autonomously on large-scale, strategic initiatives.

The role involves enhancing pricing sophistication, delivering actuarial support, improving processes, resolving complex problems, and guiding team efforts in pricing analysis.

Handle insurance defense litigation files independently from start to finish, including motions, discoveries, mediations, arbitrations, pre-trial conferences, trials, hearings, pleadings, affidavits, opinions, and legal memoranda. Provide legal education to claims teams, communicate with adjusters, and manage client relationships. Use AI tools responsibly and maintain ethical governance while leveraging legal technology to improve efficiency.