Jobs at Intact (intactfc.com)

Supports executive communications for Intact’s Canadian and global CEOs by coordinating webcast and event logistics, distributing communications, managing executive email lists and LinkedIn accounts, maintaining content calendars, monitoring employee feedback, and tracking communication metrics. Produces recurring reports, coordinates with international partners and IT teams, and helps identify opportunities to improve internal and external communications.

Processes and verifies payments, reconciles bank deposits and accounts, prepares invoices, statements, reports, and cheques, and posts billing transactions. Reviews cash reports, adjusts journal entries, processes cheque requisitions and premium refunds, updates banking and payment information, and resolves billing, payment, disbursement, and account discrepancies while maintaining high accuracy and productivity.

Provides technical leadership across end-user services, middleware, complex applications, and telephony infrastructure. Manages incidents, problems, requests, and changes; installs and upgrades software; coordinates high-priority incident resolution; and improves self-service, event management, documentation, and knowledge sharing. The role applies AI tools responsibly to identify automation opportunities, supports cross-functional teams, and serves as a trusted advisor focused on service stability, operational efficiency, and customer experience.

Lead actuarial analyses and strategic projects (ratemaking, reserving, reinsurance, corporate planning, data science). Solve complex problems, improve processes, coach team members, communicate findings to stakeholders, and make actionable recommendations within timelines.

Lead and execute actuarial projects (ratemaking, reserving, reinsurance, corporate planning, data science). Coach and train analysts, provide technical and peer reviews, contribute to business strategy, and work autonomously on large-scale, strategic initiatives.

Provide administrative and document-management support to lawyers in insurance defence litigation: scheduling, pleadings, trial binders, electronic filing, diary management, client communications, proofreading, and team assistance.

Support energy insurance product development, underwriting guidelines, referral processes, portfolio governance, profitability analysis, market intelligence, pricing and risk-assessment research, and technical underwriting audits. The role also communicates underwriting and product changes, provides training, and builds relationships with brokers, customers, distribution teams, and internal stakeholders to identify growth and profitability opportunities.

Lead an accident benefits claims unit in Edmonton or Calgary by coaching staff, managing performance and operations, improving processes and technology, auditing files and calls, ensuring compliance, and maintaining claims quality, productivity, engagement, and customer focus. The role requires at least two years of corporate management experience or four years in insurance, along with strong leadership, communication, empathy, integrity, and continuous-learning skills.

The role involves enhancing pricing sophistication, delivering actuarial support, improving processes, resolving complex problems, and guiding team efforts in pricing analysis.

Handle insurance defense litigation files independently from start to finish, including motions, discoveries, mediations, arbitrations, pre-trial conferences, trials, hearings, pleadings, affidavits, opinions, and legal memoranda. Provide legal education to claims teams, communicate with adjusters, and manage client relationships. Use AI tools responsibly and maintain ethical governance while leveraging legal technology to improve efficiency.

Perform global offensive security testing and red-team operations to identify and exploit vulnerabilities, evaluate security controls and incident response, produce actionable findings and metrics, and work with regional teams to drive remediation and improve enterprise security posture.

Handle complex multi-line specialty claims (E&O, D&O, Crime, Cyber) from assessment through resolution. Determine coverage and reserves, retain counsel, negotiate settlements, attend conferences/trials, mentor regional handlers, train colleagues, collaborate with underwriting, monitor KPIs, control loss development and expenses, and support continuous improvement.