Teams at Intact (intactfc.com)

Analyzes multi-source data to identify fraud risks, trends, anomalies, and improvement opportunities. Develops dashboards, reports, monitoring tools, and data-driven recommendations using advanced analytics technologies. Presents insights to stakeholders, leads internal fraud initiatives, supports change management, improves processes, maintains data governance, and provides coaching on analysis and reporting.

Support energy insurance product development, underwriting guidelines, referral processes, portfolio governance, profitability analysis, market intelligence, pricing and risk-assessment research, and technical underwriting audits. The role also communicates underwriting and product changes, provides training, and builds relationships with brokers, customers, distribution teams, and internal stakeholders to identify growth and profitability opportunities.

Leads the implementation and evolution of a Google CCaaS environment. Responsibilities include project planning, stakeholder coordination, deployment oversight, risk and issue management, process improvement, change management, roadmap participation, status reporting, documentation, and cross-functional collaboration across technology and operations teams.