Teams at Intact (intactfc.com)

Provides administrative and litigation support to insurance defense lawyers, including scheduling, correspondence, pleadings, trial binders, document management, diary systems, client communication, deadline monitoring, and electronic filing. The role also supports legal assistants, clerks, lawyers, and management while maintaining accurate dictation and applying knowledge of civil procedure rules.

Develop and execute business development plans for assigned brokerage firms, driving growth and maintaining strong broker relationships. Present and sell insurance offerings, advise brokers on marketing solutions, monitor market opportunities, support premium budgeting, and influence underwriting team engagement. The role requires strong negotiation, communication, insurance-market knowledge, autonomy, and relationship-building skills, with regular broker engagement and participation in industry activities.

Integrates, adapts, and publishes digital content and email campaigns for brokers using Salesforce Marketing Cloud, Drupal, and Cvent. Develops personalized, segmented, accessible campaigns with HTML, CSS, JavaScript, AMPscript, SQL, and SSJS. Performs quality assurance, A/B testing, content validation, and campaign analysis while ensuring compliance with brand, accessibility, and deliverability standards. Collaborates with marketing, communications, design, and other stakeholders to improve content workflows, templates, tools, and production processes.