Teams at Intact (intactfc.com)

Manage the Personal Lines pricing systems team to ensure the rating engine supports profitable growth. Translate pricing and underwriting requirements into system implementations, maintain rating accuracy and governance, lead testing and controls, coordinate cross-functional delivery, and mentor team members while driving process improvements and strategic initiatives.

Assess accident benefit claims by interpreting policy wording, investigating and documenting medical/employment information, communicating with customers, lawyers and insurers, ensuring legislative compliance, and recommending process improvements.

Provide independent insurance defence counsel across courts and tribunals, managing cases from pleadings through trials, motions, discoveries, mediations and arbitration. Draft legal documents and opinions, present legal education to claims, liaise with claims adjusters, and use AI and legal tech tools within established ethical guardrails to optimize case work.