IrisCX

Companies have spent billions to improve the customer experience, but customers still aren’t happy. They want a more human experience, where they’re not treated like strangers or a burden. IrisCX was developed to deliver that. It’s an end-to-end, enterprise-level video channel that uses AR, AI and process automation to power self-help and live sessions on customers’ smartphones, at their convenience. IrisCX collects and analyzes data with every interaction so you can better understand what makes customers happy. And it integrates with your enterprise software, with industrial-strength security and privacy that customers can trust. All of which means you can finally deliver the interactions customers want, at scale