Teams at Jobber

Leads and scales Jobber’s credit risk function across payments and lending. Responsibilities include managing credit risk analysts, setting risk appetite and policy, overseeing underwriting, monitoring, collections, forecasting, provisioning, stress testing, and model governance. Partners with Data Science, Finance, Legal, Compliance, Product, and funding partners to build AI-enabled decisioning, automate operations, meet Canadian and U.S. requirements, manage vendors, and report portfolio performance to executives and risk committees.

Owns and establishes Payments GTM Operations for Jobber’s fintech business. The role coordinates Marketing, Sales, Account Management, Support, Risk, Operations, Analytics, and Product to increase payments adoption and revenue. Responsibilities include mapping customer journeys, designing growth experiments and incentives, defining performance metrics, using data to identify opportunities and measure impact, improving customer-facing motions, and building scalable operating processes. The role also requires cross-functional stakeholder leadership and strategic partnership with senior executives.

Build and own production AI systems as the founding technical engineer within Jobber’s Office of the CEO. Architect systems end to end, including LLMs, retrieval, agents, integrations, permissions, security, reliability, and quality. Embed with teams to deliver AI into real workflows, evaluate build-versus-buy decisions, run rapid proofs of concept, and establish trustworthy AI standards. The role requires executive communication, pragmatic technology choices, and Staff-plus experience delivering systems used daily at scale.