Teams at Jonas Software

Design and develop responsive websites and CMS modules from client discovery through launch. Create Figma mockups and prototypes, build designs with HTML, CSS, and JavaScript, and tokenize code for the MembersFirst CMS. Lead client meetings, advise on usability and accessibility, manage multiple projects, collaborate with cross-functional teams, and improve workflows using reusable patterns and AI-assisted tools.

Owns client software implementations and upgrades from kickoff through go-live, including requirements consultation, configuration, training, issue resolution, and post-go-live support. Collaborates with R&D, QA, Support, and Sales; provides product expertise and internal training; and supports helpdesk operations. The role requires legal workflow knowledge, strong communication, independent execution, generative AI fluency, and occasional travel to the Cincinnati office, client sites, and conferences.

Develops and delivers employee and client training for Volante POS software, including onboarding, training needs analysis, materials creation, virtual and in-person facilitation, evaluations, scheduling, documentation, and learning content management. Collaborates with technical and project teams to translate product features into effective training. Requires at least three years of learning and development experience, software training expertise, strong communication and organization skills, and occasional travel within Canada and the United States.