Jobs at Miller Thomson LLP

Maintains accurate client and matter data within firm systems, including billing arrangements, payer information, rate structures, alternative fee agreements, and client requirements. Reviews intake modifications, supports billing and e-billing compliance, performs data quality audits, resolves discrepancies, and identifies process improvements. The role partners with lawyers, legal assistants, finance, and e-billing teams while providing guidance and training on intake processes and billing data standards.

Provides administrative and clerical support to lawyers across multiple practice areas. Responsibilities include proofreading and preparing documents, transcription, correspondence, scheduling, calendar management, phone and mail coordination, travel arrangements, billing and expense support, file maintenance, conflict searches, and general office administration. The role requires strong organization, attention to detail, communication, writing, client service, legal procedure knowledge, and proficiency with Microsoft Office and accounting software.

Develops, maintains, and evaluates engaging digital learning programs, microlearning assets, job aids, videos, assessments, and LMS content. Collaborates with subject matter experts and stakeholders, manages multiple eLearning projects, supports application rollouts, troubleshoots technical issues, ensures accessibility and branding compliance, and analyzes learner engagement. The role also assists with LMS administration and monitors emerging learning technologies.

Manages the full billing cycle, including invoice preparation, billing validation, adjustments, rate reviews, compliance, reporting, and accounts receivable support. Communicates with clients, lawyers, legal assistants, finance, and collections teams to resolve discrepancies, disputes, and overdue payments. Requires bilingual French and English communication, strong billing and financial control knowledge, intermediate Excel and Microsoft Office skills, and the ability to manage multiple priorities in a professional services environment.

Administer end-to-end Canadian payroll for salaried and hourly employees across multiple provinces, including Quebec. Responsibilities include payroll processing, statutory remittances, year-end filings, reconciliations, compliance, system configuration, employee support, reporting, audits, data security, and process improvement.

General administration opportunities across office services, document processing, billing administration, professional resources, HR, records management, marketing, and business development. Responsibilities vary by office and function but require organization, multitasking, client service, document preparation, communication, independent judgment, problem-solving, and teamwork. Roles may be based at any Miller Thomson office nationally, with French proficiency required for Montreal positions.

Provides firm-wide document production support, including advanced formatting, PDF conversion and manipulation, proofreading, transcription, spreadsheet work, PowerPoint preparation, and document troubleshooting. The role manages incoming work requests, creates database tickets, communicates with internal clients, and may resolve document-related support calls. Requires strong Microsoft Office and Adobe skills, attention to detail, analytical ability, customer service, bilingual English/French communication, and at least three years of relevant experience.

Finance opportunities supporting financial analysis, accounting, collections, billing, e-billing, and business accounting across Miller Thomson’s national offices. Responsibilities require client service, organization, multitasking, document preparation and proofreading, attention to detail, independent judgment, problem-solving, communication, and teamwork.

Future IT opportunities supporting lawyers and firm employees across application services, business services, infrastructure and operations, support services, security, and networking. Responsibilities may include technical support, troubleshooting, application assistance, network administration, and client service. Candidates should demonstrate organization, communication, attention to detail, initiative, adaptability, independent problem-solving, and teamwork.