Teams at Miller Thomson LLP

Maintains accurate client and matter data within firm systems, including billing arrangements, payer information, rate structures, alternative fee agreements, and client requirements. Reviews intake modifications, supports billing and e-billing compliance, performs data quality audits, resolves discrepancies, and identifies process improvements. The role partners with lawyers, legal assistants, finance, and e-billing teams while providing guidance and training on intake processes and billing data standards.

Provides administrative and clerical support to lawyers across multiple practice areas. Responsibilities include proofreading and preparing documents, transcription, correspondence, scheduling, calendar management, phone and mail coordination, travel arrangements, billing and expense support, file maintenance, conflict searches, and general office administration. The role requires strong organization, attention to detail, communication, writing, client service, legal procedure knowledge, and proficiency with Microsoft Office and accounting software.

Develops, maintains, and evaluates engaging digital learning programs, microlearning assets, job aids, videos, assessments, and LMS content. Collaborates with subject matter experts and stakeholders, manages multiple eLearning projects, supports application rollouts, troubleshoots technical issues, ensures accessibility and branding compliance, and analyzes learner engagement. The role also assists with LMS administration and monitors emerging learning technologies.