Jobs at Miratech

This role involves operating cloud-based databases, ensuring high availability, performance, and security for a mission-critical IVR & Analytics platform. Responsibilities include lifecycle management, performance monitoring, incident support, security management, data platform integration, andDevOps collaboration.

The Project Manager will oversee projects in the CX domain, managing resources, budgets, risks, and ensuring timely delivery while maintaining strong business relationships.

Lead the architecture and design of Genesys Cloud CX solutions, translating business requirements into scalable technical designs and ensuring integration with third-party systems.

The DevOps Engineer ensures the stability and reliability of a global IVR platform, supporting production operations and deployments in AWS-based and on-premises environments. Responsibilities include monitoring system health, troubleshooting issues, and collaborating with engineering teams to improve platform stability.

Develop and implement chatbot solutions using Google Cloud technologies, focusing on Dialogflow CX and integrating advanced features while adhering to best practices.