Teams at Miratech

Lead the architecture and design of Genesys Cloud CX solutions, translating business requirements into scalable technical designs and ensuring integration with third-party systems.

Develop chatbots and voice bots using Google Cloud Platform and Dialogflow CX, integrating LLM features and adhering to industry standards.

The DevOps Engineer ensures the stability and reliability of a global IVR platform, supporting production operations and deployments in AWS-based and on-premises environments. Responsibilities include monitoring system health, troubleshooting issues, and collaborating with engineering teams to improve platform stability.