Jobs at Neo Financial

Lead Neo's New Canadians community pillar: develop strategy, build partnerships, create culturally relevant content and events, drive product adoption and advocacy, surface customer insights, and lead a team of Community Specialists to improve newcomer financial outcomes.

Lead visual creative for Neo's brand across campaigns, OOH, web, product, and social. Translate strategy into concepts, mentor designers, manage briefs, storyboard motion, maintain brand identity, and scale a cross-channel design system while contributing hands-on in Figma and Adobe Creative Suite.

Lead and build the full sales enablement function for Activations field sales: recruit and workforce plan, design onboarding and modular training, create performance scorecards and compensation programs, and select and implement systems to track productivity and payouts. Own outcomes, drive cross-functional alignment, and scale frameworks across sales channels.

Own and run Treasury Operations including cash management controls, daily reconciliation, incident management, facility monitoring, and Snowflake-enabled process automation. Lead a team, ensure regulatory compliance, provide guidance on product impacts, and drive process documentation and continuous improvements to support deposits and lending partner management.

Lead daily mortgage funding operations, manage warehouse drawdowns and facility allocations, oversee compliance and closing reviews, liaise with solicitors and treasury, reconcile wires with Finance, and coach a team of Funding Coordinators to scale funding throughput.

Lead Mortgage Capital Markets at Neo, defining funding strategies, overseeing daily operations, and developing lending programs to enhance Neo's mortgage business.

The role involves building and owning production systems and services, conducting code reviews, writing tests, and mentoring engineers. The position emphasizes accountability for production quality and architectural decisions in a fast-paced environment.

Lead Neo Financial's audit and internal controls function, driving strategy, overseeing compliance, assessing risks, and managing external audit relationships while developing a high-performing team.

Lead Neo's analytics function: set enterprise analytics strategy, build and scale analytics teams, enforce analytical governance and KPI frameworks, drive advanced methods (A/B testing, forecasting, segmentation), partner with executives to turn insights into business outcomes, and champion cross-functional data literacy and self-service analytics.

As Principal of Strategy & Operations at Neo, you will drive growth and profitability, manage P&L, lead cross-functional teams, and mentor junior associates while ensuring operational excellence.

As Senior Manager of FP&A, you'll drive financial planning, modeling, and analytics across Neo's programs, collaborating closely with various leaders to ensure sound financial practices and accountability. You will develop models for unit economics and oversee business plan validations, aligning financial targets with operational execution.

Design and own the inside sales strategy and infrastructure to convert existing customers into multi-product users. Build operating models, KPIs, compensation, playbooks, and technology (including AI) to scale conversion. Partner cross-functionally to measure, optimize, and drive revenue outcomes while coaching leaders to execute against targets.

The AML Investigator reviews transactions for suspicious activity, prepares reports, assesses risk, identifies control gaps, and supports team mentorship and effectiveness.

The AML Data Analyst supports AML operations through data analysis, reporting, and system insights to enhance financial crime risk management and ensure data integrity.

The Senior AML Investigator leads investigations against financial crime, ensuring compliance with AML regulations, mentoring junior staff, and enhancing risk mitigation strategies.

The Staff Data Scientist will lead the data science team in developing ML models, mentoring staff, architecting MLOps infrastructure, and collaborating with executives to drive high-value data initiatives.

Represent Neo Financial in Calgary mall locations to acquire customers by signing them up for Neo credit cards, Neo Money accounts, and other products. Work flexible full- or part-time schedules, earn instant commission, travel to local events, and pass required criminal and credit screening.

Lead the support product roadmap and team to improve support metrics (AHT, FCR, containment, CSAT). Drive vendor and tooling decisions, evaluate AI/LLM solutions, use granular data to prioritize fixes upstream, and partner with operations and executives to scale a best-in-class support experience.

The Senior Analyst in Treasury manages collateral and funds flow, performs cash management forecasting, and ensures compliance with regulations. They analyze financial data and collaborate across teams to support cash management strategies.

The Lead Software Developer will guide a high-performing team, set technical standards, drive execution of the product roadmap, and optimize agile practices.