Teams at nesto

Lead product development for Maestro, an AI platform for mortgage origination and servicing. Translate operational workflows into PRDs, define metrics (throughput, time-to-decision, accuracy), collaborate with ML, engineering, underwriting ops, and stakeholders, build feedback loops between AI output and human judgment, and drive roadmap execution in a regulated, high-ambiguity environment.

The role involves building a B2B service framework from scratch, managing incidents and changes, creating operational guidelines, and reporting on SLAs, with a focus on automation and efficiency.

Architect and maintain scalable Playwright-based automated test suites; collaborate with developers and product managers across the SDLC; deliver UI and API test coverage; integrate automation into CI/CD; leverage AI to accelerate QA tasks; support UAT and manual validation; improve QA processes, documentation, and observability.