Teams at Optiom Inc.

Lead end-to-end business analysis for strategic initiatives across Optiom brands: frame problems, elicit and document testable requirements, map current/future processes, evaluate solutions, and enable delivery. Run discovery workshops, enforce Definition of Ready, maintain traceability for audit and governance, and establish BA standards and templates for the Execution Office.

The Systems Analyst role involves documenting requirements, analyzing workflows across applications, and ensuring accurate system behavior for project execution. The analyst collaborates with technical and operational teams to clarify issues and support delivery.