Teams at SysAid

Lead Net Revenue Retention (NRR) for the Americas by building an AI-enabled post-sales growth engine. Reduce churn, drive expansion, accelerate adoption (including Spaces and agentic AI), deploy AI agents for health scoring and automation, redesign roles for AI-first operations, and hire and develop an AI-native Customer Success organization focused on measurable time-to-value and scalable retention.

The Channel Account Manager will activate and manage a partner portfolio, drive pipeline generation, enable partners through onboarding, and report on partner health while contributing to the development of the playbook.

The Business Development Representative will generate sales pipeline, manage leads, conduct outreach, research accounts, and support sales efforts.