Jobs at Tapestry - Coach and Kate Spade

Serve as a Coach brand ambassador by providing personalized luxury retail service, styling customers, driving individual and store sales, and building client relationships. Use POS, mobile selling, clienteling, and social-selling tools. Support transactions, inventory processing, replenishment, visual merchandising, stockroom organization, and online pickups while meeting KPIs and maintaining brand standards. Work collaboratively with flexible availability, including nights, weekends, holidays, and peak retail periods.

Leads store sales performance, customer experience, team development, recruiting support, policy compliance, and operational execution. Analyzes sales trends, implements company initiatives, mentors employees on clienteling, provides feedback, and supports conflict resolution. Requires retail leadership experience and the ability to regularly lift 25 pounds and occasionally lift up to 50 pounds.

Serves as a Coach brand ambassador by delivering personalized luxury retail experiences, styling customers, driving sales through clienteling and social selling, and meeting individual and store KPIs. Handles POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. Builds customer relationships, supports teammates, follows asset protection procedures, and maintains a flexible schedule in a fast-paced store environment.

Supports store sales and customer service by welcoming clients, operating POS and cash wrap, recommending products, processing shipments, replenishing merchandise, maintaining stockrooms, supporting visual merchandising, and following housekeeping and loss-prevention standards. Requires flexible availability, physical ability to handle merchandise, strong communication, fashion awareness, retail experience, and proficiency with cash registers, mobile devices, and basic computer systems.

The Temporary Sales Associate will engage customers, provide styling advice, drive sales through storytelling, and maintain operational excellence in a retail environment.

Assist customers with product selection and styling, provide product knowledge, drive sales through personalized service, complete POS transactions, maintain stockroom organization, and support a collaborative retail team. Requires flexible scheduling, including nights, weekends, holidays, and busy seasons, plus the ability to lift up to 50 pounds occasionally and maneuver throughout the sales floor and stockroom.

The Stylist assists customers in selecting products that suit their style, providing advice and creating complete looks while maintaining operational excellence.

Lead and supervise daily store operations and sales floor activity to drive KPIs and exceptional customer service. Coach and develop staff, manage opening/closing and cash procedures, maintain inventory accuracy, support omni-channel and virtual selling, and lead client outreach and retention initiatives. Ensure operational compliance, stockroom organization, and brand standards while modeling service and inclusivity.