Jobs at Tapestry - Coach and Kate Spade

Assistant Store Leader partners with the Store Leader to drive retail sales, profitability, customer service, omni-channel selling, and operational excellence. Responsibilities include coaching and developing associates, recruiting, managing performance, analyzing KPIs, executing visual standards, overseeing cash handling and security, managing schedules and payroll, supporting inventory accuracy, and leading store operations in the Store Leader’s absence. The role requires flexible availability, physical handling of merchandise, and strong customer-focused leadership.

Serves as a Coach brand ambassador by delivering personalized luxury-retail experiences, meeting sales goals, styling customers, cross-selling, and building client relationships. Uses POS, mobile selling, clienteling, and social-selling tools while supporting transactions, inventory, replenishment, visual merchandising, stockroom organization, and online pickups. Requires flexible scheduling, teamwork, strong customer service, physical ability to handle merchandise, and availability during evenings, weekends, holidays, and peak periods.

Provides customer service and sales support in a luxury retail store. Responsibilities include welcoming customers, operating POS systems, processing payments, suggesting products, receiving and organizing shipments, replenishing inventory, maintaining stockroom and sales-floor standards, supporting visual merchandising, and following loss-prevention policies. Requires flexible scheduling, strong communication, attention to detail, basic technology skills, and the ability to lift up to 50 pounds occasionally.

Supports store sales and customer service by welcoming clients, operating POS and cash wrap, recommending products, processing payments, managing shipments and stock, replenishing merchandise, executing visual merchandising updates, and maintaining sales floor and stockroom standards. The role also supports loss prevention, social media engagement, and flexible peak-period scheduling while meeting physical requirements for lifting and maneuvering inventory.

Serves as a front-line Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, driving sales, meeting individual and store KPIs, and using clienteling and social-selling tools. Responsibilities also include POS transactions, inventory processing, replenishment, visual merchandising, online pickups, stockroom organization, and participation in training and brand initiatives. Flexible availability for nights, weekends, holidays, and peak seasons is required.

Serve as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, meeting sales goals, and using POS, clienteling, and social selling tools. Responsibilities include styling customers, cross-selling, processing transactions, supporting inventory and replenishment, maintaining sales-floor standards, and collaborating with teammates. The role requires flexible scheduling, physical stockroom tasks, and participation in training and brand initiatives.

Assistant Store Leader partners with the Store Leader to drive sales, profitability, service, and operational excellence. Responsibilities include coaching and developing associates, recruiting, managing schedules and payroll, analyzing KPIs, executing visual standards, overseeing cash handling and security, supporting inventory accuracy, and leading omni-channel, virtual, and live-stream selling. The role requires flexible availability, physical ability to handle stockroom tasks, and strong retail leadership and communication skills.

Serves as a front-line Coach brand ambassador by delivering personalized luxury retail experiences, achieving individual and store sales goals, building client relationships, and using POS, clienteling, and social-selling tools. Responsibilities include styling customers, cross-selling, processing transactions, inventory receiving and replenishment, visual merchandising, maintaining sales-floor standards, and supporting team operations. Requires flexible availability, physical store work, and the ability to lift up to 50 pounds occasionally.

Serves as a front-line Coach brand ambassador by delivering personalized luxury retail service, styling customers, meeting sales goals, and building client relationships. Uses POS, mobile selling, clienteling, and social-selling tools to drive sales and repeat purchases. Supports cash wrap, inventory processing, replenishment, visual merchandising, online pickups, stockroom organization, and asset protection while maintaining a collaborative store environment.

Serves as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, meeting sales goals, and using cross-selling and clienteling techniques. Supports store operations including POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. Requires schedule flexibility, strong communication, customer focus, and the ability to work on a fast-paced sales floor while meeting individual and team KPIs.

Lead store performance across sales, profitability, productivity, customer experience, inventory, payroll, loss prevention, visual merchandising, staffing, and scheduling. Recruit, coach, develop, and retain a high-performing team while fostering an inclusive culture. Resolve customer concerns, execute business plans, represent the Coach brand, and collaborate with corporate partners, vendors, and the community. Requires flexible availability, physical ability to handle store and stockroom duties, and strong operational and communication skills.

Provides customer service and sales support in a luxury retail store. Responsibilities include operating POS systems, handling cash, assisting customers, promoting products and gift cards, processing shipments, replenishing inventory, maintaining stockrooms and sales floors, executing visual merchandising updates, and following loss-prevention and housekeeping standards. Requires flexible availability, physical ability to handle merchandise, and strong communication and organizational skills.

Serves as a front-line Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, meeting sales goals, and using omni-channel selling tools. Responsibilities include styling customers, cross-selling, clienteling, transaction processing, inventory replenishment, visual merchandising, stockroom organization, and supporting store operations. Requires flexibility for nights, weekends, holidays, and peak seasons, along with the ability to lift up to 50 pounds occasionally.

Provides friendly, accurate checkout service in a Coach retail environment; promotes loyalty programs, add-on sales, and gift cards; handles cash, returns, repairs, damaged goods, and shift audits; maintains an organized cashwrap; reports equipment issues; and assists with cashier training. Requires flexible availability for nights, weekends, holidays, and peak periods, along with the ability to lift up to 50 pounds occasionally and perform stockroom and sales-floor movement.

Assist customers with product selection and styling, provide product knowledge, drive sales through personalized service, complete POS transactions, maintain stockroom organization, and support a collaborative retail team. Requires flexible scheduling, including nights, weekends, holidays, and busy seasons, plus the ability to lift up to 50 pounds occasionally and maneuver throughout the sales floor and stockroom.

Lead and supervise daily store operations and sales floor activity to drive KPIs and exceptional customer service. Coach and develop staff, manage opening/closing and cash procedures, maintain inventory accuracy, support omni-channel and virtual selling, and lead client outreach and retention initiatives. Ensure operational compliance, stockroom organization, and brand standards while modeling service and inclusivity.