Jobs at TD Bank

As a Customer Experience Associate, you will process transactions, understand customer needs, resolve concerns, and promote banking solutions while delivering excellent customer service.

Provide comprehensive financial planning and advice to mass-affluent clients, manage relationships, conduct reporting and analysis, prospect and develop business, mentor teammates, monitor service and productivity, implement continuous improvements, and maintain risk controls. Must obtain CIRO RR license within 120 days and CFP designation within three years while staying current on industry trends and regulatory requirements.

The Mobile Mortgage Specialist focuses on acquiring residential mortgage business, managing client relationships, and achieving sales targets through various partnerships and customer engagement strategies.

Investigate, negotiate and settle residential and auto catastrophe claims following natural disasters. Manage claims end-to-end: open files, arrange inspections/appraisals, assign contractors, process transactions, finalize settlements, and communicate with customers and internal/external partners to resolve high-value losses promptly and empathetically.

Lead and mentor branch staff to deliver excellent customer experiences, ensure operational and compliance standards, manage scheduling and daily branch administration, coach on sales and customer conversation strategies, resolve escalated complaints, monitor workflows and performance, maintain branch premises, and support employee development and mobility within the assigned district.

Provide frontline branch customer service by processing transactions accurately, resolving inquiries, identifying customer needs, recommending banking solutions, meeting sales and operational goals, and supporting team effectiveness and process improvements.

Provide friendly, accurate frontline banking service by processing transactions, resolving customer concerns, identifying customer needs, recommending banking solutions, meeting sales and operational goals, and supporting team effectiveness while following procedures and regulations.

Develop Investment Advisors will build a client base of high-net-worth clients, develop comprehensive wealth management strategies, and implement sales strategies to attract and retain clients.

The Mobile Mortgage Specialist role focuses on business development by building customer relationships, managing sales initiatives, and providing mortgage services. It involves generating referrals, implementing sales training, and utilizing CRM tools for success.