Jobs at Trivium Group

Own production reliability for AI agents and integrations, including incident response, observability, LLM debugging, evaluation tooling, and failure replay. Build scheduling availability tools and help harden marketing reporting and website products. Work hands-on with Python, TypeScript, event-driven services, databases, third-party integrations, and AI coding agents while maintaining production systems and resolving issues proactively.

Own creative strategy for medical clinic marketing accounts, including market research, ad angles, briefs, scripts, copywriting, performance iteration, and video quality control. Collaborate with media buyers, editors, and client success staff while building scalable creative systems in Google Docs and Airtable. The role focuses on paid direct-response ads, organic content, Meta advertising, and healthcare-focused local service marketing.

Own a portfolio of home improvement clients, serving as the primary relationship manager and driving retention, results, referrals, reviews, and timely MRR collection. Manage regular check-ins, identify and escalate issues, handle difficult conversations, and build scalable onboarding, health-tracking, reporting, and churn-prevention processes. The role manages 20–50 accounts in partnership with media buying and creative teams.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

Manage end-to-end Amazon accounts: create and optimize PPC campaigns, conduct keyword and competitor research, monitor budgets and performance, produce analytics reports, collaborate with internal teams, and own client communication and growth strategy to drive profitable scale.

Manage end-to-end Amazon accounts: create and optimize PPC campaigns, monitor budgets and performance, perform keyword and competitor research, produce daily/weekly/monthly analytics, collaborate with internal teams, and maintain client communications and satisfaction while driving profitable growth.