Teams at Trivium Group

Own production reliability for AI agents and integrations, including incident response, observability, LLM debugging, evaluation tooling, and failure replay. Build scheduling availability tools and help harden marketing reporting and website products. Work hands-on with Python, TypeScript, event-driven services, databases, third-party integrations, and AI coding agents while maintaining production systems and resolving issues proactively.

Own creative strategy for medical clinic marketing accounts, including market research, ad angles, briefs, scripts, copywriting, performance iteration, and video quality control. Collaborate with media buyers, editors, and client success staff while building scalable creative systems in Google Docs and Airtable. The role focuses on paid direct-response ads, organic content, Meta advertising, and healthcare-focused local service marketing.

Own a portfolio of home improvement clients, serving as the primary relationship manager and driving retention, results, referrals, reviews, and timely MRR collection. Manage regular check-ins, identify and escalate issues, handle difficult conversations, and build scalable onboarding, health-tracking, reporting, and churn-prevention processes. The role manages 20–50 accounts in partnership with media buying and creative teams.