Jobs at Twilio

Leads global talent development programs from needs assessment and instructional design through facilitation, measurement, and optimization. Advises HR leaders on capability gaps, defines learning strategy, applies AI and learning science, manages learning technology vendors, and drives adoption, engagement, and internal mobility across a global workforce.

Own onboarding and compliance products for Senders and Numbers. Gather requirements, translate to user stories, drive roadmap, partner with engineering and GTM, launch products, and run data-driven reviews to measure adoption and revenue against success metrics.