Teams at Twilio

The Senior Learning Experience Designer will create engaging learning programs and e-learning modules for Twilio's support teams, ensuring effective knowledge transfer and improvement in agent performance through data-driven strategies.

Lead product strategy and execution for Twilio's Senders and Numbers onboarding and compliance. Define requirements, partner with engineering and cross-functional teams, drive roadmap, launch products with GTM, and measure success via data-driven reviews.

The role involves architecting and implementing Salesforce solutions, managing data models, developing custom functionality, and collaborating with stakeholders to enhance Salesforce environments.