Teams at Coursera + Udemy

Owns enterprise AI customer deployments from discovery and product scoping through delivery, adoption, and measurable value. Translates customer workflows into product requirements, deployment roadmaps, and technical solutions while partnering with engineering, sales, finance, legal, security, and customer success. Evaluates AI-specific considerations, business cases, risks, and product opportunities, then converts recurring customer needs into scalable capabilities and operating playbooks.