Jobs at Weave

Lead and grow a mid-market sales team selling SaaS to biotech, pharma, and CROs. Drive MEDDIC-based deal discipline, forecast accuracy, pipeline health, hiring and onboarding, territory and quota design, and cross-functional alignment with Product, Marketing, and Customer Success. Travel 60–70% within territory to support AEs and close strategic deals.

Own stability, performance, and reliability of AI-backed backend systems. Translate customer problems into simple solutions, ship production-quality Django/Python services, collaborate with Product and Design, and manage complexity while delivering product value.

Build and maintain stable, performant backend systems for an AI-enabled regulatory platform. Integrate and optimize LLM APIs, design database and caching strategies, collaborate with Product and Design, own production reliability and on-call responsibilities, and ship scalable SaaS features.

Build production-ready backend components that interface directly with LLMs, create tooling to automate LLM-in-the-loop testing, design and validate LLM-based solutions using real biomedical data, and develop metrics to measure model performance and reliability under production load.

The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.