Jobs at Zaelab

Own day-to-day client relationships for enterprise accounts, drive account health and growth, support commercial activities (SOWs, renewals), partner with delivery teams to ensure successful execution, and mentor for future portfolio ownership within a fast-paced consulting environment.

Manage day-to-day HR operations (onboarding, offboarding, documentation, HRIS support) while partnering on strategic People projects, training, communications, employee engagement, and process improvements using AI and automation. Serve as first point of contact for routine HR questions and support managers on employee issues.

Lead pre‑sales and solution design for CPQ and order orchestration. Run discovery sessions, build architectures, deliver demos, create proposals and SOWs, estimate projects, and ensure smooth presales-to-delivery handoffs while advising delivery teams.

Lead requirements gathering and translate business needs into user stories and functional documentation for e-commerce and CPQ quoting workflows. Collaborate with Product, Engineering, QA, and Delivery to support integrations, backlog refinement, Agile ceremonies, and process improvements across distributed teams.

The Digital Consulting Architect will lead CPQ strategy and architecture, ensuring alignment with client goals, and manage scalable solutions for Quote-to-Cash processes, including integration and hands-on development tasks.

The Digital Consultant will deliver Quote-to-Cash solutions, support configuration and implementation of CPQ processes, and collaborate with senior consultants within enterprise environments.

The Digital Consulting Architect leads the design and delivery of ServiceNow Order Management solutions, translating business requirements into scalable solutions and optimizing workflows.

The Director of Client Partner leads enterprise B2B accounts, driving strategic growth, managing client relationships, and ensuring account profitability and satisfaction while coordinating with internal teams and stakeholders.