Joining Suncor means you will work for one of the best companies in Canada, providing tremendous future potential where talented people thrive and lead. As our business evolves, so do our employment opportunities. Our work culture includes a dynamic mix of professionals, with a diversity of skills and expertise.
Are you a market research and insights professional looking to contribute meaningfully in service of an iconic Canadian brand? Do you desire to use your skills to connect with Canadians about what matters most to them?
Team members use their market research and analytics skills to impact business results in one of Canada’s largest retailers – we serve hundreds of thousands of customers each day, and Petro Points is one of Canada’s largest loyalty programs. In this role, you will work with a team of insights and analytics experts who ensure the voice of our customers and loyalty members remains at the center of strategic and tactical decisions in service of our Petro Canada brand.
Our Customer Experience Insights team is responsible for representing customer data and customer voice in a wide range of strategic and tactical decisions. Working with colleagues across Sales & Marketing, we’ll call on your expertise to support the future of our brand, Petro Points loyalty program, our convenience retailing, energy and car wash business, communications, offers, promotions and more. If you’re intrigued by the energy transformation and keeping Canadians moving in a lower carbon future, then this could be the opportunity for you!
Minimum Requirements
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B.Comm or MBA background or equivalent experience
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5+ years of quantitative market research experience preferred, qualitative experience an asset
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Demonstrated mastery of market research methodologies and practice, including survey writing, sampling methodology, survey programming, deployment and analysis
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Demonstrated analytical and critical thinking skills. High degree of comfort in working with market research data, including statistical analysis as required
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Excellent presentation skills – ability to adapt results into presentations and lead workshops when required
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Excellent time management and project management skills – this position handles a steady volume of analytical projects and timelines can be tight
Responsibilities
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Represent the voice of our retail and wholesale customer, using market research to support Marketing category and business objectives
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Work with market research, segmentation and analytics, uncovering actionable ‘so what’ insights to guide business strategy and decisions
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Support strategic and tactical projects to further retail and wholesale marketing priorities (e.g. retail campaigns, branding, category support, etc.)
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Utilize Qualtrics market research software tools to author, program and execute research studies to meet project objectives
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Manage research community health and engagement
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Assist in the development and evaluation of the annual campaign calendar, as well as campaign messaging and testing of communications creative
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Participate in product or concept innovation workshops as the research lead
Location and Other Key Details
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You will work out of our Calgary head office, located in the Suncor Energy Centre at 150 – 6th Ave S.W.
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Hours of work are a regular 40 hour work week, Monday to Friday, with the potential for extended work hours based on business needs
Why Suncor?
Suncor's operations include oil sands development, production and upgrading; offshore oil and gas; petroleum refining in Canada and the U.S.; and the company's Petro-Canada retail and wholesale distribution networks (including Canada's Electric Highway™, a coast-to-coast network of fast-charging electric vehicle stations).
With a strong strategy for growth and our long-standing approach to sustainability, operational excellence, capital discipline and technology and innovation, Suncor offers a solid foundation for you to continue building your career. We offer rewarding opportunities for you to learn, contribute and grow in a variety of career-building positions – all of which means tremendous potential for your future. We are focused on deepening our commitment to inclusion and diversity and creating a respectful workplace.
We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We have numerous employee inclusion networks to help foster an inclusive and respectful culture and drive positive change within Suncor. Current networks include both workplace inclusion networks (focusing on inclusion and respect for all), and identity-focused networks (focusing on building community and a sense of belonging and allyship). Through the Journey of Reconciliation, we are progressing the way we think and act to build greater mutual trust and respect with the Indigenous Peoples in Canada. Please note we will consider accessibility accommodations to applicants upon request.
Suncor Calgary, Alberta, CAN Office
150 6 Ave SW, Calgary, AB, Canada, T2P 3Y7
