Manages a portfolio of print-services customers, responds to referrals, identifies sales opportunities, promotes products and services, supports account retention, and grows customer share of wallet. The role involves customer consultations, vendor and retail-store coordination, sales follow-up, collaboration with account teams, CRM activity in Salesforce, and bilingual French communication.
Some of what you will do:
The Account Consultant is charged with providing holistic Print sales service to customers. The Account Consultant will respond to referrals from multiple sales channels and respond to new business opportunities with a sense of urgency and with the goal of maximizing sales opportunities. The Account Consultant will manage a portfolio of customers that is aligned to an outside sales territory or alternate sales channel. Periodically, the Account Consultant may transition high value/high potential customers to Account Manager's or Senior Account Manager's in order to drive overall customer productivity. Likewise, the Account Consultant will help transition moderate spenders from the outside sales channel and assume day-to-day management of those accounts in order to maintain continuity for our customers.
Specifically, You Will:
- Directly interact with customers to provide suggestions on products and services to turn the customers goals into reality.
- Advise & promote customers (new/returning) of other offers and new lines of business & business services.
- Partnering with variety of vendors, customers, and retail stores for updates, follow-ups, and questions regarding projects.
- Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value.
- Identify new sales opportunities with clients and work to grow share of wallet with assigned customers.
- Partners with a Account Specialist, Account Manager, and Senior Account Manager teams (or other functional sellers to maximize sales opportunities.
- Respond to referrals within a Service Level Agreement goals to maximize sales opportunities for the business.
- Maximize account retention by providing service support that exceed customer expectations.
- Expand share of wallet with customers by supporting business strategies that enable print & promo sales.
- Execute Customer Relationship Management activities in salesforce.com.
Some of what you need:
- Post Secondary education in related field (Sales, Marketing or Business Administration).
- Proficiency in French language is required.
- Inside Sales /Account Management background.
- Financial acumen to deliver on business goals.
- 2-5 years sales experience and extensive customer service experience required.
- 1 + years of print sales experience preferred.
Physical demands/working conditions:
Remote
Some of what you will get:
- Base salary plus commission
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more…
#MakeAnImpact
About Us We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Similar Jobs
Big Data • Fintech • Mobile • Payments • Financial Services
Own the vision and roadmap for Affirm’s consumer loyalty program, launching rewards, tiers, engagement loops, and redemption experiences. Lead program economics, experimentation, incrementality, LTV measurement, and reward optimization. Partner with Risk, Credit, Legal, Compliance, Finance, Marketing, engineering, and design to deliver compliant products and drive repeat usage, retention, share of wallet, and incremental GMV.
Top Skills:
AmplitudeClaude CodeCursorSQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Architect and own marketing data infrastructure, Databricks pipelines, Gold Layer tables, semantic models, and AI-enabled data products. Lead complex cross-team initiatives, translate ambiguous business needs into scalable solutions, ensure data quality and reliability, and mentor engineers and analysts. Build, evaluate, and monitor production LLM and agent systems while automating marketing and go-to-market workflows with AI. Partner with BI, Data Science, Marketing, Sales, and R&D teams to support self-service analytics and trusted business KPIs.
Top Skills:
Ai AgentsBigQueryClaude CodeCursorData WarehousesDatabricksDbtEltETLLakehouse ArchitecturesLlmsPythonSalesforceSemantic LayersSnowflakeSQLStreamlit
3 Hours Ago
Easy Apply
Easy Apply
Big Data • Fintech • Mobile • Payments • Financial Services
Leads Marketing and Consumer Privacy Engineering teams, developing engineers and establishing a shared operating model. Translates business and product priorities into engineering plans across logged-out web, experimentation, marketing integrations, attribution, measurement, consent, privacy experiences, and consumer data collection. Partners with Product, Marketing, Privacy, Legal, and Engineering stakeholders to deliver reliable, scalable, privacy-aware systems while balancing customer needs, quality, speed, and risk.
Top Skills:
AnalyticsAttributionAustralian Privacy ActCcpa/CpraConsent ManagementCookiesGdprInstrumentationMarketing TechnologyMeasurement SystemsTaggingWeb Experimentation
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
