Business Support Analyst

About this opportunity:

The Business Support Analyst support provides regional support and day-to-day coverage for the Canadian Commercial Business Support team. Reporting to the Team Lead, Commercial Business Support – Canada, this role is responsible for delivering high-quality commercial support, supporting project execution, and ensuring business and system processes are consistently aligned with enterprise standards.  The Business Support Analyst works closely with Canadian Commercial stakeholders to understand and translate business requirements into effective solutions. Combining hands-on ETRM functional support, project coordination, and collaboration across business, IT, and global teams, this role serves as a trusted problem solver and develops expertise in Commercial ETRM systems, connected applications, and business processes, becoming a recognized subject matter expert.

What you’ll do:

• Deliver timely, high-quality support for commercial systems, enhancements, and project initiatives.

• Partner with business stakeholders to understand operational needs, business drivers, and regulatory requirements.

• Maintain and support Commercial ETRM systems, related business processes, and system integrations.

• Coordinate testing activities, including user acceptance testing (UAT), to ensure successful solution delivery.

• Manage and track defects, enhancements, and operational issues through resolution and continuous improvement.

• Promote adherence to standard processes while identifying opportunities to address business gaps and evolving requirements.

• Provide functional expertise, training, and ongoing support to Commercial system users.

• Collaborate with Canadian and U.S. teams to drive consistency, knowledge sharing, and best practices across the organization.

Who you are:

Our ideal candidate will have the following minimum requirements:

• Legally eligible to work in Canada.

• Post-secondary degree in Business Analytics, Business Technology Management, Information Systems, Data Analytics, or a related field.

• Minimum of 2 years of experience gathering business requirements, supporting process design, and developing functional documentation.

• Ability to support system implementations, enhancements, testing activities, and user adoption.

• Foundational understanding of relational data models, system integrations, and business applications.

• Knowledge of commodity marketing, supply, or downstream commercial operations, with a strong interest in commercial business processes.

• Strong communication, stakeholder management, and problem-solving skills, with the ability to manage competing priorities and adapt effectively in a fast-paced, evolving environment.

We acknowledge the value of transferable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

Note: The application deadline for this position is 11:59 PM MT August 10th, 2026.

Cenovus was ranked one of Canada’s Best Employers in 2025. We’re committed to being an employer of choice in our industry by offering a competitive total rewards package and employee programs and rewarding career development opportunities. Learn more.

If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email [email protected].

Who we are:

Ranked as one of Canada’s Best Employers in 2025, Cenovus is an integrated energy company headquartered in Calgary. We’re committed to maximizing value by developing our assets in a safe, responsible and cost-efficient manner. We operate in Canada, the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across Western Canada, crude oil production offshore Newfoundland and Labrador and natural gas and liquids production offshore China and Indonesia. Cenovus’s downstream operations include upgrading, refining and marketing operations in Canada and the United States.

Find Cenovus on LinkedIn, Facebook and Instagram. 

The Cenovus experience

Total rewards

We’re committed to being an employer of choice through competitive compensation and our comprehensive total rewards package, including:

• Paid vacation (including a flex day program for eligible staff)
• Health & dental benefits
• Substantial mental health coverage
• Life insurance
• Disability benefits
• Employee family assistance
• Virtual healthcare coverage

Our development philosophy

We foster a culture of continuous learning and development to support employees as they build meaningful careers. We offer a variety of employee development initiatives, including:

• Internal course offerings
• Education assistance for additional development
• Opportunities to work on special projects
• Leadership development programs for emerging and established leaders

We actively promote internal job movement, recognizing the value of gaining new perspectives, building connections across teams, and applying expertise in new ways. As a fully integrated energy company, we believe that sharing knowledge across our business and operations creates stronger outcomes—for employees and for the company as a whole.

Our culture

• Our purpose: We energize the world to make people’s lives better.
• Our values:
  • Protect what matters
  • Do it right
  • Make it better
  • Do it together

• Cenovus Cares: We believe in the power of purpose-driven work. Our Employee Giving and Volunteering Program, Cenovus Cares, connects our people to our purpose, inspiring action and elevating impact year-round.
  • Support causes you care about with volunteer opportunities in and outside of work.
  • Earn donation grants while volunteering (up to $1,000 per event).
  • Receive donation matching up to $10,000 annually.

• Staff resource groups: We have various staff resource groups to help ensure our people feel a sense of belonging and can grow and do their best work. These voluntary groups are employee-led and all groups are open to all staff in all locations.

Equal opportunity employer

We believe a workplace where everyone has merit-based opportunities to grow, achieve career aspirations and feel a sense of belonging benefits our people, our company and the regions where we live and work. We embrace and encourage different perspectives and approaches, which help us make better business decisions. We believe that through this approach, we can solve challenges, seize opportunities and unlock innovative solutions.

To achieve an unbiased and respectful workplace, individuals are evaluated based on qualifications, merit and abilities, and we encourage applications from all qualified candidates. We also acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

For more information about working at Cenovus, visit cenovus.com.

The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.

Interested in this opportunity? Click the Apply link.

If you are a CURRENT EMPLOYEE, please apply by going to our Internal Career Site.