Christmas Toy Program Assistant

Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

1. Administrative

• Provides administrative support to the Community Program Coordinator and Assistant Program
• Coordinator and acts in his/her absence with respect to administrative functions
• Maintains a safe and collegial office/work area
• Maintains program database content
• Maintains and distributes program information (e.g. Angel Giving Tree Tags) and donations

2. Reception

• Communicate with clients via phone or email regarding appointments and registration
• Performs general office duties such as answering the telephone, taking messages, responding to
• and directing inquiries, organizing and maintaining office files and records
• Distributes materials as required and sends/receives fax/email material as required
• Resolves routine inquiries
• May fill in for the Receptionist in his/her absence

3. Program Support

• With direction from the Community Program Coordinator, assist in warehouse, distribution locations as
• required and may assist with volunteers (filling hampers/auditing hamper content/guide process
• and flow of hampers etc.)
• Coordinates with the Community Engagement Coordinator with regards to the Angel Tags project by distributing information as required by the Community Program Coordinator.
• Packages, receiving and processing Angel Tag applications, sorting and preparing Angel Tags for mail out and delivery, arranging mail out and delivery and coordinating toy donation pickup/drop-off with various teams.
• Maintains accurate logs of inventory of toys
• Provides support and participates in end-of-season debrief.

WORKING CONDITIONS:

• This is a temporary seasonal part-time position at 30 hours a week until January 11th, 2027.
• Location will be at the Community and Family Services (East Campus) location in our Forest Lawn SE location in an office setting and warehouse setting
• Scheduling is based on shifts may vary accordingly to requirements of responsibilities; some flexibility is required as it relates to hours of work but primarily during the day.
• Must be available for some evenings and weekend shifts (Saturdays).

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

• High school diploma, or equivalent.
• Specialized courses of up to six (6) months from a Business College, or equivalent is an asset.
• Police Information Check with venerable sector search clearance
• Child Intervention Check Clearance

Experience and Skilled Knowledge Requirements

• At least one year of administrative assistant experience is considered an asset.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook and Teams).

Skills and Capabilities:

• Highly organized and motivated self-starter with the ability to prioritize and work under pressure.
• Client focused approach
• Able to work independently with minimal guidance
• Able to problem solve and collaborate to complete tasks
• Capable of multitasking and moving quickly and consistently; able to perform under tight deadlines.
• Must have a clear and professional phone manner
• Displays a positive outlook and enjoys working within a team.
• Ability to lift/move weights of up to 20 lbs. occasionally.

Compensation:

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.