Job Summary
The Clinical Advisor, Strategic Enablement will engage with our internal customers driving clinical direction for enablement, technical documentation, and instructional design at Timeless Medical Systems®. They will liaise with clinicians across the organization to gain a solid understanding of how we can tailor our enablement and marketing assets to be clinically relevant and add the most value for our customers.
Your employment duties will consist of a Clinical Advisor, Strategic Enablement as required by the Company and listed below. This list is not to be taken as fixed or exhaustive, and you will be expected to perform any reasonable employment task assigned by a leader.
Competencies
- Collaboration
- Emotional Intelligence
- Results/Quality Orientation
- Interpersonal Effectiveness
- Communication
- Adaptation
- Critical Thinking
- Change Management
Job Duties
- As part of a team, participate in the full training lifecycle by writing clinically relevant workflow scripts enabling the successful design and delivery of e-learning modules, video tutorials, and interactive simulations.
- Work with the Strategic Enablement and Marketing team to influence and create marketing assets, Job Aids, e-learning modules, video tutorials, and interactive simulations.
- Engage directly with our internal TMS teams to provide strategic clinical education and guidance for all TMS software products.
- Recommend industry best practices to internal stakeholders and present clinical proof to drive enablement priorities.
- Support the analysis, design, implementation, evaluation, optimization, and maintenance of TMS Medical products and strategic projects.
- Demonstrate a comprehensive understanding of clinical care, practice standards, patient flow, and operational processes.
Job Requirements
- Bachelor's Degree in a related field (Dietetics, Nursing, Allied Health, Informatics).
- Healthcare license (e.g., Registered Dietitian or Registered Nurse) or related certification (e.g., Milk Tech) is strongly preferred.
- 3+ years of direct clinical work experience in a milk lab environment, neonatal intensive care/pediatrics, or clinical informatics.
- Develop and maintain thorough expertise in all TMS software applications and products.
- Ability to interpret, translate, and apply complex technical and clinical information.
- Demonstrated experience analyzing clinical and technical requirements to formulate enablement strategies.
- Able to write operational procedures in both technical and user-oriented language.
- Strong written and verbal communication skills.
- Proven organizational, presentation, and problem-solving skills.
- Self-starter, highly motivated to lead proactive organizational and workflow changes.
- Effective deadline and priority management.
- Proficiency with standard Microsoft Office and Google Suite products (Word, Excel, PowerPoint, Gmail, GDrive).
- Proficiency with screen capture and video editing tools is an asset, but not a requirement.
Work Conditions
- Extended periods of sitting and desktop computer operation.
- Working in a remote environment with frequent cross-departmental interaction.
- Flexible hours including nights, weekends, and holidays
- Occasional travel may be required for customer/pilot site visits, conferences, and strategic planning meetings (Canada and USA)
Timeless Medical Systems® strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Timeless Medical Systems Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.
Timeless Medical Systems® is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If accommodation is needed, please indicate by answering yes to the corresponding application question.
