Director of Group Optimization - Hilton Columbus Downtown

Exceptional Hospitality Starts with You

Hilton Columbus Downtown is seeking an accomplished Director of Group Optimization to lead strategic group optimization, maximize revenue opportunities, and drive performance across a dynamic, high-volume hospitality destination.

This is an exciting opportunity for a commercially minded leader who excels at balancing group demand, optimizing inventory, and partnering across Revenue Management, Sales, and Hotel Operations to deliver exceptional business results. This role is open to a remote work location.

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Group Optimization, you’re not just optimizing function space usage and strategy across multiple locations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Maximize group and catering revenue: Analyze meeting space usage, booking trends, and pricing strategies to improve Revenue per Available Square Foot (RevPASF) and drive total group revenue performance
• Optimize function space allocation: Review, audit, and adjust group space assignments to eliminate conflicts, minimize inefficiencies, and ensure high-yield utilization
• Enhance forecast accuracy: Leverage historical data, booking pace, and business intelligence to improve forecasting for rooms, space, and food & beverage revenue
• Monitor and analyze booking data: Review Delphi entries, the Function Diary, agendas, and post-event data to ensure accurate records, identify discrepancies, and uncover insights to inform smarter future bookings
• Support strategic sales decisions: Provide data-driven recommendations to Sales and Events teams to inform pricing, identify gaps, and prioritize high-value business
• Drive cross-functional alignment: Facilitate collaboration among Sales, Events, Catering, and Revenue Management to ensure cohesive, revenue-maximizing group strategies
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: 

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.