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Virtuos

Head of Engineering Services (Remote)

Posted 11 Days Ago
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In-Office or Remote
Hiring Remotely in Canada
Expert/Leader
In-Office or Remote
Hiring Remotely in Canada
Expert/Leader
Senior executive responsible for creating, structuring, and scaling a client-facing Engineering Services business unit. Define strategy, build service offerings, drive commercial performance, lead talent strategy (hiring and acquisitions), and ensure operational excellence across global studios. Partner with BD, set governance and delivery models, and drive growth, utilization, and profitability.
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PLAY, GROW and WIN

To be a part of Virtuos means to be a creator.  

At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004. 

Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together.

ABOUT THE POSITION

The Head of Engineering Services is a senior executive leader responsible for creating, structuring, and scaling Virtuos’ Engineering Solutions as a standalone business unit, reporting directly to the COO.
This role owns the end-to-end development of a client-facing engineering services business, defining its strategy, building its capabilities, and driving its commercial performance.
The Head of Engineering Services is accountable for building the Engineering Solutions from the ground up, leveraging existing internal talent while driving significant external hiring and/or acquisitions to establish the required scale and capabilities aligned with market demand. The role requires defining the right mix of internal leverage and external growth to create a scalable, competitive, and sustainable engineering services organization.
This leader plays a critical role in expanding Virtuos’ service portfolio and strengthening its position as a global partner beyond traditional co-development models.

Responsibilities
  1. Service Strategy & Business Ownership: Define and execute the vision, structure, and strategic roadmap for the Engineering Services. Establish clear objectives, performance targets, and growth ambitions aligned with Virtuos’ global strategy.
  2. Market Positioning & Value Proposition: Identify market opportunities and client demand to define a differentiated engineering services positioning. 
  3. Offer Development & Commercial Models: Build and continuously refine the service catalog, engagement models, and pricing strategies. Ensure offers are competitive, scalable, and tailored to different client segments.
  4. Service Build-Up & Talent Strategy: Define and execute a comprehensive talent strategy combining internal identification, external hiring, and potential acquisitions. Structure the service with clear capability clusters, leadership, and scalable staffing models to support growth.
  5. Growth Planning & Global Deployment: Develop and execute a scalable growth plan across regions and studios. Align capability expansion with market demand and ensure effective resource allocation across the global footprint.
  6. Business Development & Client Portfolio: Partner closely with Business Development teams to position and promote the Engineering Services. Support key client engagements, contribute to strategic pitches, and build a strong and diversified client portfolio.
  7. Operational Excellence & Delivery Governance: Define delivery models, governance frameworks, and performance metrics to ensure consistent, high-quality execution across all engineering engagements. Drive scalability, utilization, and profitability.

Division Positioning & Boundaries

  • Engineering Services = engineering as a productized service business
  • Game Division = engineering embedded in co-development or full development engagement.
  • Technology leadership = technical vision and standards across production
Qualifications
  • Proven experience (15+ years) in senior leadership roles within the video game industry, with strong exposure to engineering services, outsourcing, or scalable development models
  • Demonstrated success in building or scaling a business unit, service line, or division
  • Strong background in game engineering, technical production, or large-scale development environments
  • Deep understanding of client needs, commercial models, and market dynamics in the game development industry
  • Experience structuring and managing distributed, multi-studio teams across regions
  • Proven ability to define value propositions, build service offerings, and support revenue growth
  • Strong operational leadership with experience implementing scalable delivery and governance frameworks
  • Strategic thinker with a strong business and financial mindset (growth, utilization, profitability)
  • Excellent communication and stakeholder management skills, including executive and client-facing interactions
  • Ability to operate in ambiguity and lead transformation from early-stage definition to global scale

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