Mgr, Global Digital Deployment

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

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What you will do

Role Purpose

As a Mgr, Global Digital Deployment, you will serve as the functional owner responsible for executing the deployment of Global Deliver digital capabilities — coordinating roll-out, maintaining process and solution documentation, tracking adoption, and supporting value realization across NA, EMEA, APAC, and LATAM. The role applies solid supply chain / Deliver process knowledge to keep priority digital solutions running reliably and adopted in the regions, working closely with GPOs, regional BPOs, and enterprise digital partners (T&D and D&A).

Key Responsibilities

Process Design & Standardization

• Partner with the GPO and regional BPOs to map current-state Deliver / Order-to-Cash and Cost-to-Serve processes, surfacing pain points and hand-offs, and supporting the design of harmonized target-state processes.
• Support the authorship of Business Requirement Documents (BRDs) with GPO/BPO and solution owners, and own the ongoing maintenance of BRDs, standardized deployment playbooks, and SOPs for priority capabilities such as Cost-to-Serve, Shipment Tracker, Load Optimization, OTIF-D and IA/AI. 
• Apply Deliver process standards (L3–L5) consistently across markets, securing agreement between Regional BPO and GPO stakeholders.

Digital Capability Deployment

• Coordinate roll-out activities for priority capabilities — Cost-to-Serve (CTR/CTD), Shipment Tracker, Load Optimization, OTIF-D, AI/IA — with regional stakeholders.
• Track adoption and progress against agreed milestones; conduct quarterly readiness and adoption reviews (target ≥90% sustained adoption).
• Support the capability lifecycle — from digital intake and BRD through UAT and go-live.

Data Quality Governance

• Apply and maintain the standardized Digital Solutions Data Quality framework; document KDE ownership, validation standards, and escalation processes.
• Monitor D&A data-quality dashboards and facilitate resolution of data-quality issues with solution owners (target ≥20–30% reduction in critical exceptions).

Business Impact & Value Realization

• Partner with regional BPOs/GPOs and SMEs to track agreed benefit targets tied to Deliver digital capabilities.
• Leverage D&A adoption reporting to socialize insights and provide adoption/benefit updates into existing leadership forums; escalate risks and gaps.

Analytics & Continuous Improvement

• Support scaling of analytics capabilities across regions; facilitate knowledge transfer and document best practices and lessons learned.
• Contribute to continuous improvement by embedding basic process controls and KPI measurement into deployed solutions.

Team & Culture

• Guide and support direct report(s) and extended project resources; contribute to Global Deliver culture, engagement, and recognition initiatives.

What we are looking for

Required Qualifications & Experience

• Bachelor's degree in Supply Chain, Logistics, Engineering, or Business (APICS / SCOR a plus).
• 8-10 years in supply chain / Deliver operations with a good end-to-end understanding of transportation, warehousing, order-to-cash, and cost-to-serve.
• Process mapping and standardization experience; familiarity with SCOR-based process modelling.
• Experience supporting digital/analytics solution deployment in a multi-market environment (BRDs, UAT, adoption tracking).
• Data fluency — comfortable with Power BI / Tableau dashboards and data-quality basics.
• Strong stakeholder management across regions and functions; able to secure alignment between global and regional owners.

Desired Qualifications & Experience

• Master's degree in Supply Chain, Business, or related field; Lean Six Sigma, APICS, or PMP certification a plus.
• Working knowledge of multi-enterprise networks, SAP, TMS, CRM, control tower platforms, trade compliance/operations platforms 
• Background in FMCG/CPG or other large multinational, multi-market environments.
• Familiarity with AI/IA-enabled supply chain solutions (e.g., GenAI insights, load optimization, predictive ETA/exception tools).
• Strong written communication skills for authoring BRDs, SOPs, and playbooks across multi-region audiences, with comfort operating in matrixed APAC/EMEA/NA/LATAM structures.

What’s in it for you

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.