Leads end-to-end architecture and technical delivery for enterprise Microsoft Dynamics 365 Customer Engagement implementations. Translates business requirements into scalable solutions across Dynamics 365, Power Platform, Dataverse, and Azure. Defines integration, data migration, security, environment, and ALM strategies; produces technical designs; leads architecture reviews; governs technical standards; assesses risks; and influences stakeholders and cross-functional delivery teams.
We are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Solution Architect to lead the architecture, design, and technical delivery of enterprise-scale Microsoft Dynamics 365 implementations.
The successful candidate will be responsible for defining end-to-end solution architecture, translating complex business requirements into scalable technology solutions, and providing architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services.
The role requires a strong combination of functional and technical expertise, with the ability to engage with senior business stakeholders, lead technical teams, establish architectural standards, and ensure successful delivery of complex CRM transformation programmes.
Requirements
The ideal candidate will demonstrate:
- 10+ years of experience in enterprise IT, solution architecture or technology consulting.
- At least 5 years of hands-on architecture experience with Microsoft Dynamics 365 CE.
- Proven experience architecting and delivering enterprise-scale Dynamics 365 implementations.
- Strong expertise across Dynamics 365 Sales, Customer Service and Field Service.
- Extensive knowledge of Microsoft Dataverse, Power Platform and model-driven applications.
- Strong understanding of D365 CE customisation and extensibility, including C#, .NET, JavaScript, plugins, custom APIs and PCF controls.
- Proven experience designing enterprise integrations using REST APIs, Azure Functions, Logic Apps and Service Bus.
- Strong understanding of data migration, data modelling and enterprise integration patterns.
- Experience defining security architecture, environment strategies and ALM frameworks.
- Familiarity with Azure DevOps, CI/CD pipelines and solution deployment methodologies.
- Proven ability to lead architecture reviews and influence technical design decisions.
- Excellent communication, stakeholder management and problem-solving capabilities.
- Microsoft Certified: Power Platform Solution Architect Expert.
- Microsoft Dynamics 365 functional or technical certifications.
- Microsoft Certified: Azure Solutions Architect Expert.
- TOGAF or equivalent enterprise architecture certification.
- End-to-end Dynamics 365 CE solution architecture and technical blueprint.
- High-Level and Low-Level Design documentation.
- Dataverse and Power Platform architecture standards.
- Enterprise integration and API design specifications.
- Data migration and governance strategy.
- Security and access management framework.
- Environment management and ALM strategy.
- Architecture governance, technical reviews and design assurance.
- Technical risk assessments and architectural recommendations.
- Strategic thinker with strong technical and architectural capabilities.
- Confident in engaging with senior business and technology stakeholders.
- Strong leadership skills with the ability to influence cross-functional teams.
- Excellent analytical, problem-solving and decision-making abilities.
- Ability to balance business priorities, technical constraints and architectural best practices.
- Delivery-focused, collaborative and committed to engineering excellence.
Similar Jobs
Big Data • Fintech • Mobile • Payments • Financial Services
Own and improve leadership development programs for aspiring, first-time, and newly hired people leaders. Design scalable learning journeys, workshops, peer communities, coaching, assessments, and practical leadership resources. Partner with People teams to connect development with hiring, onboarding, promotions, and growth. Use data, feedback, and emerging technologies to measure impact and continuously improve programs while managing vendors, communications, resources, and budgets.
Top Skills:
Ai Tools
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Prospect restaurants, manage the full sales cycle, conduct product demonstrations, develop customized solutions, negotiate with decision-makers, and close new accounts across the North York/North Toronto territory. The role requires maintaining sales activity in Salesforce, collaborating with internal teams to ensure successful delivery, analyzing competitors, and meeting sales goals. This is a field-based position requiring local residency or relocation and reliable transportation.
Top Skills:
CRMSalesforce
2 Hours Ago
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Promotes Pfizer specialty care and internal medicine products to healthcare professionals across Montérégie. The representative manages territory sales objectives, develops business plans, builds customer relationships, conducts face-to-face and virtual engagements, coordinates continuing medical education programs and congress activities, reports adverse events and product complaints, and maintains company assets. The role requires pharmaceutical sales expertise, bilingual French and English communication, digital and AI tool proficiency, regulatory compliance, and a valid driver’s license.
Top Skills:
Artificial IntelligenceComputer SoftwareDigital ToolsMicrosoft Copilot
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
