Coordinates strategic initiatives, governance, customer engagements, industry events, leadership forums, and business reviews. Monitors market and competitive trends, translates insights into recommendations, tracks actions and milestones, reports KPIs, and develops executive communications. Aligns cross-functional and cross-regional stakeholders across sales, marketing, delivery, finance, and leadership to ensure priorities and commitments are delivered effectively.
Supports business leadership through the coordination and execution of strategic initiatives, customer engagements, industry events, leadership forums, and business reviews. Drives governance, action tracking, stakeholder alignment, and KPI reporting to ensure business priorities are executed effectively, commitments are delivered on time, and opportunities are progressed to successful outcomes.
Responsibilities- Monitor market developments, customer trends, competitive activities, and growth opportunities across Enterprise segments, translating insights into actionable recommendations.
- Drive governance and execution of strategic initiatives, ensuring timely completion of milestones, actions, and business priorities.
- Measure, monitor, and report key business KPIs, providing visibility into performance, risks, trends, and execution progress.
- Coordinate industry events, leadership forums, customer engagements, business reviews, and NPI activities, ensuring effective planning, execution, and follow-up.
- Manage action tracking and stakeholder follow-ups across strategic programs, leadership reviews, and business initiatives to drive accountability and results.
- Develop compelling business communications, executive presentations, and internal campaigns to promote strategic priorities, market insights, and best practices across the organization.
- Coordinate cross-functional and cross-regional stakeholders to align priorities, communicate outcomes, and ensure successful delivery of commitments.
- Bachelor's degree in Business, Engineering, Economics, Marketing, or a related field; MBA considered an asset.
- 5-8 years of experience in Business Operations, Program Management, Strategy, Sales Operations, Marketing Operations, or a related business function.
- Proven experience coordinating cross-functional and cross-regional initiatives, driving alignment across sales, marketing, delivery, finance, and leadership teams.
- Demonstrated ability to manage executive reviews, governance forums, action tracking, and strategic business programs from planning through execution.
- Experience supporting customer engagements, industry events, leadership summits, business reviews, or go-to-market initiatives.
- Strong project and stakeholder management skills, with the ability to manage multiple priorities and drive timely execution in a matrix organization.
- Experience developing and reporting business KPIs, dashboards, scorecards, and executive-level insights.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable business recommendations.
- Excellent written and verbal communication skills, including preparation of executive presentations, business reviews, and leadership communications.
- Advanced proficiency in Microsoft PowerPoint, Excel, and Power BI; experience with CRM and reporting tools is an advantage.
- Strong organizational skills with a high degree of ownership, attention to detail, and follow-through.
- Experience working in a global technology, telecommunications, networking, or B2B enterprise environment is preferred.
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