Description and Requirements
The Team You Will Join
Accident and Health ADM team part of the Group Benefits organization. Workign with business partners and vendorts to deliver enhancements and complaince updates needed to differentiate our product in market. Also working to enhance member experience.
The Opportunity
The Product Management Associate is responsible for the elaboration of features and user stories to align with business and operations expectations associated with the Accident and Health ADM Team. You support and act on behalf of the Product Manager and Product Owners by breaking down the vision and high-level ideas/epics into features and, at times, underlying user stories. You refine the descriptions and benefit hypothesis to ensure the proposed outcomes align with the customer strategy and user experience. The Product Management Associate gathers the customer needs and how they interact with MetLife's product and market vision, facilitating the extraction of details from higher level ideas into specific and defined solutions. It's critical to understand the customers experience & journey, and utilize analytics tools to drive improvements.
The Product Management Associate is a strategic thinker with business and operational knowledge, and the ability to interpret this knowledge into features and stories. Through consultative interactions, you understand the Objectives and Key Results (OKRs) that the business is trying to accomplish and ensure the features and stories you write will achieve those targeted results. Leveraging project management and relationship management skills, you bring the right partners to the table from technology, product, business, operations, and other areas, and ensure the timelines for gathering and delivery of the details are met.
As a Product Management Associate, you partner directly with the Product Manager, Product Development, Compliance, Member Experience and A&H vendor in an environment where every contribution is respected, and every perspective is heard.
How You'll Help Us Build a Confident Future (Key Responsibilities)
- Gather and document the details of presented ideas/epics that depend on A&H ART objectives, distilling them down into actionable features and user stories to support the A&H ART Team
- Act as a secondary check on the user experience, refining the user stories and ensuring the end solution will align with intended customer experience
- Liaise with the agile team members, acting as the business advocate with technology partners
- Ensure proper documentation is gathered and provided to partner teams in preparation for commercial and operational readiness
- Provide details around business rules that need to be in place when developing and delivering features
- Utilize Analytics tools to review customer experiences & drive improvements
What You Need to Succeed (Required Qualifications)
- Agile Delivery Method experience or knowledge
- Ability to communicate effectively to navitgate conversation to align on a set value and deliverables.
- Problem solving skills to think creatively to solve complex problem while focusing on delivering value to stake holders.
What Can Give You an Edge (Additional Skills)
- Suggested 4 of years of experience in agile delivery.
The salary range for applicants for this position is $55,000-$93,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$55,000-$93,000
