Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.
Intelerad offers one of healthcare’s most comprehensive imaging and analytics platforms. Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 700 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report. To learn more, visit intelerad.com and follow Intelerad on LinkedIn and Twitter.
Job DescriptionRole Overview
The Program Manager III is a principal-level delivery leader responsible for the governance, execution, and strategic oversight of large-scale, complex programs within Intelerad's Professional Services organization. Operating at the enterprise tier, this role partners directly with C-suite client stakeholders to drive successful implementation of Radiology and Cardiology Healthcare IT solutions, establishing program management frameworks and leading cross-functional teams to ensure consistent delivery excellence. The Program Manager III serves as a trusted advisor to both internal leadership and external clients, accountable for program financial performance, risk management, and the continuous elevation of delivery practices across the portfolio.
Key Responsibilities
- Drive enterprise program governance and delivery excellence by designing and implementing program management frameworks, overseeing interconnected project portfolios, and ensuring all initiatives are executed in alignment with client operational goals and Intelerad's delivery standards.
- Lead executive-level client relationships by serving as the primary strategic advisor to C-suite and senior client stakeholders, managing complex expectations, directing steering committee sessions, and resolving critical escalations with diplomacy and measurable outcomes.
- Own program financial performance and risk by managing budgets of $5M+, establishing risk mitigation frameworks in partnership with cross-functional teams, and ensuring program financials remain aligned with contracted scope and business objectives.
- Develop and elevate the program management practice by defining and implementing methodologies and best practices, mentoring Project Managers and Program Managers across all levels, and leading enterprise-wide transformation and standardization initiatives.
- Contribute to strategic business development by proactively identifying growth opportunities within existing client relationships, participating in strategic planning activities, and supporting the expansion of Intelerad's Professional Services footprint.
Qualifications & Experience
- Bachelor's degree in a related field, or equivalent experience
- 10+ years of progressive experience in Program or Project Management roles
- 5+ years of experience leading enterprise-scale programs in Healthcare IT or comparably complex environments
- Demonstrated experience managing program budgets of $5M or greater
- PMP or Program Management Professional (PgMP) certification, or equivalent demonstrated competency
Preferred Qualifications & Special Requirements
- Master's degree (MBA, MHA, or equivalent), or equivalent experience
- Lean Six Sigma Green Belt or Black Belt certification
- Experience with enterprise Healthcare IT software implementations, including Radiology and/or Cardiology solutions
- Proficiency with Agile, Waterfall, and hybrid delivery methodologies
- Change management expertise and organizational development experience
Travel Requirements: This position requires up to 30% travel throughout North America, with occasional international travel
This job description is not a comprehensive list of tasks or requirements and Intelerad reserves the right to change it at any time.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Applicants may be required to complete an online technical and/or personality assessment as part of your application.
#LI-REMOTE
The base pay for this position ranges from $110,000 to $135,000/yr CAD within any geographic market in Canada. Pay may vary depending on job-related knowledge, skills, and experience. Intelerad is a total compensation company. Pay is dependent on the position offered. Bonus and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, retirement, PTO, and/or other benefits.
Intelerad is committed to the principles of equal employment. We are committed to complying with all federal, state and local laws providing equal employment opportunities and all other employment laws and regulations. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age , disability and genetic information (including family medical history). Intelerad is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.
Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment
