Project Coordinator - Bilingual (EN/FR)

Project Coordinator

Location: Hybrid (North York, ON)

Volanté is an industry-leading Enterprise Point-of-Sale (POS) company providing cutting-edge hospitality solutions to blue-chip customers across North America. With over 100 employees in our Toronto, Ontario and Charlotte, North Carolina offices, Volanté’s POS software is known for its flexibility, scalability, and reliability in diverse environments.

Volanté is currently seeking a dynamic individual for the role of Project Coordinator to provide reliable, timely, and professional support to the Project Team. The Project Coordinator will assist with the day-to-day project coordination activities. The position entails working with a diverse group of internal and external Stakeholders at all levels of the organization, and the successful candidate will require independent judgment to plan, prioritize, and organize a diverse workload.

WHAT YOU’LL BE DOING:
• Collaborate with Project Managers to prepare comprehensive action plans, outlining resources and timeframes, demonstrating Organizing and Priority Setting skills.
• Perform coordination duties including scheduling, risk management, and administrative tasks such as maintaining accurate and up-to-date project documentation.
• Utilize excellent time management and influential communication skills to collaborate with clients and internal teams, ensuring delivery of time-sensitive results with an Action Oriented mindset.
• Coordinate project management activities, resources, equipment, and information efficiently to support seamless project progress.
• Liaise proactively with clients and onsite staff to establish clear project requirements, scope, and objectives, applying strong Problem Solving and Written Communications abilities.
• Act as a central point of contact, providing timely and transparent communication of project status to all participants, showing Written Communications and Perseverance.
• Support Project Managers in removing obstacles and barriers that may impact project timelines and deliverables.
• Use project management tools to monitor working hours, plans, and expenditures, identifying and escalating issues as needed.
• Create and maintain comprehensive project documentation, plans, and reports to ensure clarity and accountability.
• Conduct quality assurance tests to verify that project standards and requirements are consistently met.
• Review quotes and manage the purchase order process, ensuring POs are issued before installation work by the client.
• Track and follow up on deficiencies, coordinating with clients and internal teams to ensure timely correction and acceptance by Operations.
• Participate in daily and weekly conference calls with clients to monitor schedules and update Project Managers and specialists on project progress.
• Update internal office systems regularly with current project status and related information.

Provide additional administrative support and assist fellow team members as needed, demonstrating flexibility and a strong work ethic.

WHAT WE’RE LOOKING FOR:
• Degree or Diploma in Project Management, Business Administration, or a related field is preferred.
• Proficient with Microsoft Office applications and Google Suite.
• Excellent verbal and written communication skills.
• Detail-oriented with a strong commitment to quality.
• Self-motivated, highly driven, and demonstrates an exceptional work ethic.
• Strong organization and time management capabilities.
• Flexible working hours to meet and exceed project requirements.
• Open and adaptable to providing diverse support across the office and teams as needed.

Salary Range: $60,000-$65,000 CAD

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.