Quality Control Administrative Assistant

Reporting to the Enforcement Services Manager, this role supports the accuracy, consistency, and professional quality of County enforcement correspondence. The position reviews, edits, formats, and prepares notices, orders, letters, and related documentation for approval and distribution.

Working collaboratively with Enforcement Officers, Peace Officers, and the Enforcement Analyst, the Administrative Assistant verifies property, file, legislative, bylaw, and supporting-document references; identifies discrepancies or missing information; and conducts research to support clear, complete, and defensible correspondence. The position also maintains organized electronic records, supports document version control, and contributes to the ongoing improvement of correspondence templates, checklists, and quality-control processes.

The role handles sensitive information with discretion and applies strong attention to detail, sound judgment, and plain-language writing principles in a municipal enforcement environment.

• Review draft notices, orders, letters, and other enforcement correspondence for:

• • Grammar, spelling, formatting, clarity, and professional tone;
  • Completeness and consistency of information;
  • Accurate references to property details, dates, files, legislation, bylaws, and supporting documentation;
  • Appropriate use of templates and County formatting standards.

• Format and prepare outgoing correspondence for review, approval, and distribution.
• Identify discrepancies, missing information, unclear wording, or items that appear inconsistent or incorrect, and bring them forward for clarification.
• Conduct research to support correspondence preparation, including reviewing relevant bylaws, policies, legislation, records, and previous file documentation.
• Collaborate with Enforcement Officers, Peace Officers, and the Enforcement Analyst to gather information, confirm details, and improve the quality of correspondence.
• Maintain organized electronic records and support document version control.
• Assist with continuous improvement of correspondence templates, checklists, and quality-control processes.
• Handle sensitive information with discretion and maintain confidentiality.

Post-secondary education in administration, legal studies, public administration, communications, enforcement is preferred.

• Experience reviewing, editing, formatting, or preparing formal correspondence, reports, legal documents, regulatory documents, or municipal documentation is preferred.
• Strong written communication skills, including grammar, proofreading, document formatting, and plain-language editing.
• Demonstrated research skills and the ability to interpret and synthesize information from multiple sources.
• Strong analytical and critical-thinking skills, with the confidence to ask questions and challenge information that does not appear accurate, complete, or logical.
• High level of attention to detail and ability to identify inconsistencies, omissions, and potential errors.
• Ability to work independently while building effective working relationships with a variety of staff.
• Strong organizational skills, including the ability to manage multiple documents and competing priorities within established timelines.
• Proficiency with Microsoft Office, particularly Word, Outlook, Excel, and electronic document-management systems.
• Knowledge of municipal enforcement, Alberta legislation, bylaws, or administrative processes is an asset.

This is a temporary, part-time position working up to 14 hours per week. Work hours may be scheduled flexibly in consultation with the Enforcement Services Manager and operational requirements.