Deliver excellent customer service and sell print and store products, operate POS and print production equipment, manage print order intake and fulfillment, maintain inventory, merchandising, and safety standards, and help achieve sales and margin goals.
Some of what you will do
- Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
- Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
- Collaborate with store leaders to set and achieve sales and margin goals.
- Perform in-store print production.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
- Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
- Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
- Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Similar Jobs
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead and scale Product Design at Luxury Presence: define design vision and standards, partner with Product and Engineering to improve retention and WAUs, hire and develop designers, and integrate AI tools to increase design velocity while maintaining quality.
Top Skills:
Ai Tools
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Promotes Pfizer oncology products to healthcare providers, institutions, and organized customers. Educates healthcare professionals on appropriate product use, develops strategic account and territory plans, builds relationships with key opinion leaders, assesses customer needs, overcomes access barriers, and generates demand. The role requires strong pharmaceutical or oncology healthcare experience, scientific communication skills, business acumen, digital proficiency, and the ability to collaborate across a matrixed organization.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead technical direction and architecture for Neighborhoods mobile across Cash App and Square. Drive cross-organizational integration, remain hands-on in iOS development (SwiftUI, Workflow), apply AI-native engineering practices, mentor engineers, and collaborate with backend, web, Android, product, and design partners to deliver reliable, scalable mobile experiences.
Top Skills:
BazelClaude CodeCombineCursorGooseObjective-CProtocol BuffersSwiftSwift ConcurrencySwiftuiUikitWorkflow
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
