Provide excellent customer service, drive sales in furniture, technology, and supplies, meet sales and margin goals, operate the POS, maintain merchandising and store standards, perform stocking and housekeeping, and de-escalate customer issues or escalate to management.
Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Assist customers with product selection and styling, provide product knowledge, drive sales through personalized service, complete POS transactions, maintain stockroom organization, and support a collaborative retail team. Requires flexible scheduling, including nights, weekends, holidays, and busy seasons, plus the ability to lift up to 50 pounds occasionally and maneuver throughout the sales floor and stockroom.
Top Skills:
Omni-Channel Selling ToolsPoint-Of-Sale (Pos) SystemsSocial Media
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides personalized styling and product guidance, builds customer relationships, drives sales, completes POS transactions, and maintains stockroom and sales-floor operations. Requires strong communication, product knowledge, teamwork, multitasking, flexible scheduling, and willingness to learn omnichannel and virtual selling. Must be able to lift 25 pounds regularly and up to 50 pounds occasionally, while standing, bending, kneeling, climbing, and maneuvering throughout the store.
Top Skills:
Omnichannel SellingPos SystemsSocial MediaVirtual Selling
eCommerce • Fashion • Retail • Sales • Wearables • Design
Represents Coach on the sales floor by delivering personalized luxury-retail service, building client relationships, achieving sales KPIs, and supporting omni-channel selling. Responsibilities include styling, cross-selling, clienteling, POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. The associate maintains brand standards, collaborates with teammates, participates in training, and works flexible retail schedules, including nights, weekends, holidays, and peak seasons.
Top Skills:
IpadMobile PosPos SystemsSocial Selling Platforms
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
