Location: Anywhere in the United StatesAbout Us
Traditionally, MaestroQA was viewed as a quality assurance tool that assisted customer support teams. We were a very nice-to-have accessory, and in fact, we were able to make sweeping changes in the customer experience world. If we had chosen to continue along that path, who knows? We might have been just fine and our work would have been simpler. But we like hard. The scope of QA was limited in multiple respects, but perhaps the most egregious is that it neglects this fundamental truth: quality should be everyone’s business. Quality shouldn’t just be crucial for support teams, but for every department and for every single organization in the world—from mom-and-pop shops, to your local food trucks, to huge conglomerations. Our mission today, is to be the evangelists of this: Quality is your business too.
How do we make quality everybody’s problem, you might ask? The answer is simple but not so simple. The simple version? We’re putting data and business intelligence in the hands of everyone. But you cannot stop there! You have to care enough about drilling into the details behind the numbers like customer conversations and other qualitative data. You have to be willing to see the business the way the frontline workers, customers, and prospects do. MaestroQA allows you to zoom in on the microscopic details that make a customer decline their subscription renewal, the reason why your deals are stalled, or the reason you can’t find the right talent for your team
We work with hundreds of customers and a plethora of teams, from support to sales to marketing, to security and operations - you name it! - Learn more at www.maestroqa.com.
The Maestro Mindset
The journey to success is not a straight one and can vary from person to person, but as old as time itself, this tenet always stands true:
Raw talent alone can get you going but practice, persistence, and hunger will get you further. When paired with intellectual honesty, data, and good mentorship there is no stopping you. At MaestroQA we believe excellence is temporary and must continuously be mined and honed. MaestroQA will be tougher than 99% of other jobs but for the people who enjoy ‘tough’, it will also be the most rewarding.
Why this Opportunity
- Growth: Top-performing SDRs who put in the work can get promoted within 6-12 months
- Culture: This is a place that will push you, frustrate you, and teach you at a pace you haven’t experienced before
- Rewards: This is a place where you can have a huge impact on the company’s success and be rewarded handsomely
- Leadership: An expert leading experts. Managers are deep in the weeds & provide a high volume of coaching
- Training: You’ll go through a thorough onboarding process and attend weekly workshops to sharpen your skills
- Networking: You’ll get to travel - attend conferences, offsites, and meet customers
Key Requirements:
- Ability to create highly personalized emails and other correspondences with prospects
- Strong relationship-building skills
- ~3-10 years of work experience in an industry outside of Tech- this is your chance to break into tech!
Compensation: $90,000 USD OTE
We began using Covey as part of our hiring process on November 5th, 2024. As part of the evaluation process we may provide Covey with job requirements and submitted applications. Certain features may qualify Covey as an AEDT. Covey has been reviewed by an independent auditor, the details of which you may view here.
