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The Senior Analyst - Pune Site HR Operations will act as the primary HR Operations representative for the Pune site and manage operational activities across the employee lifecycle, from onboarding through offboarding. The role will ensure consistent delivery of HR operational services, accurate employee data and documentation, effective stakeholder coordination, and adherence to established policies, controls, and service timelines. The incumbent will support a seamless employee experience and serve as the key point of contact for site-level HR operational matters in Pune.
Main Responsibilities
1. Employee Lifecycle Management
• Manage HR operational activities across the employee lifecycle, from onboarding through separation.
• Ensure employee lifecycle transactions are completed accurately and within defined timelines.
• Maintain supporting documentation, approvals, and audit evidence for employee transactions.
• Monitor pending activities and coordinate with relevant stakeholders for timely closure.
• Serve as the primary HR Operations point of contact for employees and stakeholders at the Pune site.
2. Onboarding and Joining Formalities
• Manage pre-joining and onboarding activities for employees joining the Pune site.
• Ensure timely completion and verification of joining documents in line with the approved onboarding checklist.
• Coordinate joining arrangements with Talent Acquisition, hiring managers, IT, Facilities, Security, Administration, and other stakeholders.
• Facilitate new-joiner induction and orientation activities at the Pune site.
• Track pending documentation, system access, workplace readiness, and other joining-related actions.
• Address new-joiner queries and provide appropriate guidance during the onboarding process.
• Monitor onboarding service levels and identify opportunities to improve the new-joiner experience.
3. Workday and Employee Data Management
• Create, update, and maintain accurate employee records in Workday.
• Process and review employee lifecycle transactions in accordance with applicable procedures and approval requirements.
• Validate employee information and supporting documents before completing Workday transactions.
• Conduct periodic data-quality checks and coordinate correction of identified discrepancies.
• Monitor Workday inbox tasks and ensure completion within defined timelines. • Support Workday testing, data validation, process enhancements, and implementation activities.
• Maintain the confidentiality and integrity of employee information.
• Ensure employee information is accessed and shared only with authorized stakeholders.
4. Employee File and Document Management
• Ensure employee personnel files are created and maintained in physical and electronic formats.
• Monitor the completeness, accuracy, indexing, storage, and retrieval of employee documents.
• Track missing or incomplete documents and follow up with employees and relevant stakeholders.
• Ensure employee records are maintained in accordance with internal policies and applicable retention requirements.
• Provide employee records and supporting evidence for authorized audits and compliance reviews.
• Conduct periodic file reviews to ensure employee records are complete and audit-ready.
• Maintain appropriate controls for access to confidential and sensitive employee documents.
5. Pune Site HR Operations
• Act as the primary HR Operations representative for the Pune site.
• Coordinate site-level HR operational activities and employee support requirements.
• Partner with HR Business Partners, Talent Acquisition, Payroll, Benefits, Facilities, Administration, Security, IT, and other functions.
• Support Pune office operationalization, workforce movement, employee seating, and location-related activities from an HR Operations perspective.
• Coordinate site-level HR communications, employee notices, and operational updates.
• Support implementation of HR policies, processes, and programs at the Pune site.
• Monitor Pune-specific HR operational risks, dependencies, and pending actions.
• Maintain site-level HR trackers, documentation, and management updates.
• Escalate significant operational issues to the appropriate stakeholders for resolution.
6. Offboarding and Separation Management
• Manage offboarding activities for employees separating from the Pune site.
• Coordinate voluntary and involuntary separation workflows in accordance with approved processes.
• Ensure separation transactions are initiated and completed within applicable timelines.
• Coordinate clearance activities with employees, managers, IT, Facilities, Security, Payroll, and other stakeholders.
• Track the return of company assets, closure of system access, and completion of required clearances.
• Ensure exit documents, approvals, and supporting records are complete and appropriately retained.
• Coordinate the issuance of separation letters and other applicable documents. • Support timely submission of separation inputs for payroll and full-and-final settlement processing.
• Monitor pending offboarding cases and escalate delays, exceptions, or control gaps.
7. Payroll, Leave and Benefits Coordination
• Coordinate and validate employee lifecycle inputs that may affect payroll processing.
• Ensure payroll-impacting transactions are completed before the applicable payroll cut-off.
• Support benefits enrolment and employee benefit administration activities for Pune employees.
• Coordinate employee queries relating to payroll, leave, insurance, and benefits with the relevant teams.
• Track unresolved employee cases and ensure appropriate follow-up and closure.
• Maintain supporting documentation and approval evidence for payroll-impacting changes.
• Escalate payroll, leave, or benefits-related exceptions to the appropriate process owner.
• Maintain regular communication with Pune site leadership and relevant stakeholders on HR operational matters.
• Provide timely updates on pending actions, identified risks, and service-delivery concerns.
• Coordinate resolution of HR operational issues affecting employees at the Pune site.
• Ensure a consistent and customer-focused HR service experience. Job Description | Human Resources Central Services
8. Governance, Risk and Compliance MUFG Global Service Private Limited
• Ensure adherence to approved HR policies, SOPs, checklists, and control requirements.
• Maintain an appropriate audit trail for transactions, approvals, and supporting documents.
• Support internal, statutory, regulatory, and external audits relating to Pune HR Operations.
• Ensure employee information and records are handled in accordance with data privacy and information-security requirements.
• Identify operational risks, process gaps, and control weaknesses and recommend corrective actions.
• Track audit observations and ensure timely closure of agreed action items.
• Escalate compliance concerns, documentation gaps, and service-delivery risks appropriately.
• Ensure HR operational records for the Pune site remain complete and audit-ready.
10. Reporting and Analytics
• Prepare Pune site HR operational reports and dashboards.
• Monitor onboarding, offboarding, headcount, employee movements, documentation status, and service-delivery metrics.
• Maintain accurate trackers for employee lifecycle and site HR activities.
• Analyse trends, recurring issues, exceptions, and delays.
• Provide accurate workforce information and operational updates to HR leadership and relevant stakeholders.
• Ensure reports and dashboards are prepared and shared within agreed timelines.
• Highlight material risks, overdue actions, and data-quality issues through periodic reporting.
11. Process Improvement
• Identify opportunities to simplify, standardize, and automate HR operational processes.
• Develop and maintain process documents, SOPs, checklists, templates, and knowledge articles.
• Support HR transformation, digitization, and system-enhancement initiatives.
• Participate in user acceptance testing, process implementation, and post-implementation stabilization.
• Share feedback and operational insights to improve employee experience and service delivery.
• Support knowledge transfer and business continuity coverage for critical Pune site HR processes.
• Coordinate with central HRCS teams to ensure consistent implementation of standardized processes at the Pune site.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
