Senior Data Analyst

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en 

We are looking for a Senior Data Analyst to focus on our Mobile Solutions Org (Invoice Simple & Joist).

Invoice Simple is the leading invoice app for contractors, freelancers, owner-operators, creatives, and other small business owners in any industry and in any country. Invoice Simple is the easiest way to invoice your customers and get paid. Joist is the #1 app built exclusively for contractors. Our easy-to-use mobile and web applications give home pros the ability to quickly create professional estimates and invoices, accept payments, and manage their projects from anywhere.

The Senior Data Analyst will work with Product, Marketing, Finance and leadership to ensure that we have the right data and proactive insights to deliver high quality, engaging, and intuitive products and services that make customers happy(er). You excel at understanding business objectives, identifying data and analytical needs, and providing consultative support to guide decision-making. This role involves developing analytic solutions for various use cases that drive value for Joist and Invoice Simple, collaborating with stakeholders to shape new business strategies, and serving as an authority on specific business domains including experimentation, price analysis, data integrity and data opportunities. 

Responsibilities: 

• Collaborate with Product, Engineering, Marketing, and Operations teams to lead analytics initiatives from start to finish. 
• Conduct analysis throughout the product development process, sizing opportunities, designing and analyzing experiments, developing and monitoring key metrics, and informing strategic decisions with data. 
• Oversee the creation, implementation, and ongoing monitoring of key performance indicators (KPIs).
• Develop user-friendly dashboards, enhancing self-serve insights and communication across the organization.
• Summarize detailed analyses tailored to different stakeholders, from executives to detailed reports, to highlight business-relevant insights from data.
• Identify opportunities for process improvement and automation in the analytics pipeline to streamline workflows and boost efficiency.
• Regularly audit data quality and integrity, implementing measures to maintain accuracy and reliability in all analyses and reports. Collaborating with other data & analytics functions to ensure we have the right data foundations in place. 
   

Skills and Experience needed for success in this role: 

• 4+ years of experience in analytics, data science or business intelligence roles, preferably within a SAAS environment.
• Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights. 
• Proficiency using SQL to query large datasets. Experience working with clickstream data is a bonus. 
• Experience working with cloud-based analytics platforms and visualization tools like Goolge BigQuery, Looker, Tableau. 
• Experience with experimentation in a product-driven setting and in developing analytics capabilities and tooling 
• Proven ability to work independently and collaborate well with different teams, with minimal guidance.
• Good communication skills, both written and verbal, for explaining complex ideas clearly and effectively. 
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.

Where: Remote - Canada
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks: 

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid 
• Robust wellness benefits, including an annual wellness stipend 
• Flexible and generous (FTO) time-off 
• Employee Stock Purchase Program 
• Registered Retirement Savings Plan (RRSP) with 4% company match
• Continued investment in your professional development through Udemy 

Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $120,000 – $130,000 CAD Per Year + Annual Bonus. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.